Lenskart Reviews

I thought they would be good seeing that they are online. Unfortunately, that's not the case. Both quality of product and service is unacceptable. First, I ordered two eye glasses. One for me and one for my mother. My mother's lenses were so blurry she had to return it. My one was also kind of hazy but I decided to keep it. We checked our power with optometrist so it wasn't power issue. Simply the quality of their lens is bad. Two months later, out of no where, the coating of my lens came off... view more

I had placed an order for two spectacles and much to my disappointment, neither of them lasted for more than a month. Both of them bent out of shape. Extremely poor quality. I have been calling the company for the past one month to have them repaired. First their exec don’t pick up the calls and when they do, they promise to send somebody to pick the spec up, but nobody ever turns up. I am so frustrated now. So many calls, emails, so much time has been wasted over this. At the time of sale, t... view more

I ordered for 2 eyeglasses by visiting there offline store in dehradun on 26/05/2018. My order id is : 1209571839. Here is the order screenshot : http://prntscr.com/jpy2pw I had received the first eyeglass after 4 days and second one after 5 days via bluedart. When i had received the first eyeglass i noticed that its having serious quality issues (infact the flame is broken) here is the picture of the same > http://prntscr.com/jpy3mh Then i emailed the same to their support team. After... view more

Services are not good but the lenses sold are good some what it's more over to look in for service! view more

Hi, At the end when nobody urge to help me with the product I bought from lenskart. I am writing here. Lenskart claim to provide British Optics lenses which is supposed to be great in quality but its not. I bought a Eyeglass few months back and its lens got broken after falling on mattress. That's shocking! And I claimed for it as it comes with 1 year warranty but there is always some shitty policies with almost every big eCommerce organisation which they use when it comes to claim process, w... view more

Their lens are not perfect and precise as they stated. I ordered two pairs of ray-bans from lens-kart. they made the lens wrong with wrong prescriptions on both. they would not take a return, I proved that they made a mistake by getting them checked by the doctor and they made a mistake, I contacted them within 5 days of delivery. They asked for proof I gave them proof. I paid about 14500 to them and it's been almost a month and all they keep saying is our records show that we gave the right ... view more

Please don't buy with Lenskart. they claim to be professional and fast in their delivery but its just lies and false promises. - I ordered spectacles on 4th January 2018. order number #1208479183 , the last part of the order. - On 21 January, still haven't received my spectacles. - I work on computers almost all the time. - in this much time someone's number can multiply/ increase. very bad experience. order number #1208479183 view more

I have always had great experience with lenskart but this store in connaught place , new delhi is terrible. first of all when i visited the store no one had payed proper attention and then they created a havoc while delivery of product. I had placed order on 7th jan 2018 and expected date of delivery was 12th jan but it is been 16th and even today i have not received my order. Highly unprofessional staff. I had to tell my delivery address about 6 to 7 times. no proper database maintained.. ev... view more

Lenskart deleted my review from TRUSTEDCOMPANY.com. Will keep posting until i receive a response :) First review date - Dec 9, 2017. Second posting date - Dec12, 2017 My review disappeared from my account too! Here are my Order numbers over the last 3 months (from 03-Sep till 08-Dec 2017) - 1212760433, 1212818603, 1208161599, 1212980691, 1213007761, 1213049801, 1213050352, 1213093240, 1213093523, 1208244487 I have spent almost 3 months chasing them for a quality delivery. After conse... view more

I bought expensive John Jacob frame thinking new York brand with Kodak progressive lenses for 8000 Rs from lenskart store in GIP mall. it took 15 days to arrive and were immediately returned due to bad glass fitting. took another 10 days to arrive. still some issues so went to their store in sector 18 which replaced it again. the fitment was really bad and visited store several times to tighten it. in 13th month from 1st purchase it broke into two...this is supposed to be sturdy frame with ac... view more