Lenskart Reviews

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Lenskart Ratings
  • 6 month Rating
  • Product and Service Pricing
  • Chance of Future Purchase
  • Shipping and Packaging
  • Customer Service
  • Returns and Replacement Policies
  • Website's Ease of Use
  • by rusnrg232 on 27 September 2024
    <p>Liars, liars, liars! My daughter and I visited the store to buy a pair of glass frames. I paid at the counter, and for some bizarre reason, the salesperson assured me they'd deliver a "fresh pair" to my address the next day. Sure, why not? But guess what? "Tomorrow" came and went. So did the day after. By the third day, I called, only to learn that they had just created a shipping label, and it could take up to a week for a courier to pick it up. A week!?! This is within Delhi—I could have... view more
    100.0% of 1 people found the following review helpful.
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  • by satish.sreek... on 16 June 2024
    <p>lenskart can be rated as India's worst eyewear chain. When you enter their showrooms, you are welcomed royally but when you raise a complaint, their real nature will be known. I am a customer since few years with a comic name-Gold member. I & my family would've given them a business of about Rs.1 lakh so far. Recently, my premium priced specs glass got scratches which they sold saying it's scratch-proof but when I raised complaint, they refused any support citing their policies. Never buy ... view more
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  • by kirankrishna... on 14 June 2024

    I am a regular buyer of lenskart product for been so many years, but first time i got really very satisfied by there service and support by one of the staff named Vineetha (electronic city) nelladri road branch, she had good knowlege on product as well as very supportive till the end, i will strongly recommend lenskart .10/10

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    100.0% of 2 people found the following review helpful.
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  • by majorsnojha454 on 29 April 2024
    <p>I had purchased 2 spectacles paying Rs 14000.00 from Lenskart shop at Dutt mandir road , Wakad , Pune&nbsp;. While using it was found to be defective spectacle. When matter was reported, it was assured that lenses of both spectacles will be replaced but till date both defective spectacles have not been replaced despite sending all details.&nbsp;</p> <p>Lenskart is cheating customers on fake advertising. All citizens of India must not buy from Lenskart which is big cheater company&nbsp;</p... view more
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  • by abhilash.afp... on 25 April 2024
    <p>I am writing to express my extreme disappointment with the experiences I had at Lenskart stores recently.<br><br>Today (25-04-2024), I visited the Lenskart Store at Scapers Square, Shop No 4 & 5, 46, Vishrantwadi Main Chowk, Pune, Maharashtra 411015. I </p> <p>intended to purchase contact lenses with powers of -2.75 and -3.50, both of which were available in the store. However, when the executive </p> <p>attempted to scan the QR code for billing purposes, it showed the products as out ... view more
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  • by rastogi.saha... on 11 January 2024
    <p>I have been wearing specs since 20 years now and have changed more than 30 frames in my journey so far.<br>I started buying Lenskart product almost 3 years ago and I must say the Vincent Chase brand is scrap. The polish gets tarnished in heat, the products they are selling at 2000 for a 50% off is worth 100 bucks since the quality is absolutely pathetic. <br>The company tries to upsell to unaware customers - selling lens liquid without asking, selling gold membership cash back without aski... view more
    100.0% of 4 people found the following review helpful.
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  • by raj303487 on 03 December 2023

    Lenskart: Poor quality, hinges detach easily, lasts only until warranty expires.

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  • by lal.bimal4983 on 25 November 2023
    <p>Attention Lenskart . Complaint no 1253083099 .Kindly advise why were the lenses not replaced when scratches issue was escalated to you within the warranty period and why was I made to keep returning with same issue again and again. Merely polishing off lenses to remove scratches is not what resolved the issue . I ,my family and my social media contacts as well as general public should know about how poorly my case was handled and for them to decide if they would like to invest in high ... view more
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  • by hemeshkumar.... on 22 October 2023

    I have purchase 16 specs from LensKart in last 3 year. Lens quality is very poor. It's reflecting coating get tint/ teared in my 3 specs each cost Rs. 7000 to Rs.8000.


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    100.0% of 3 people found the following review helpful.
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  • by yesmensur197 on 09 September 2023

    VERY BAD SERVICE IN LENSCART R.S PURAM COIMBATORE STORE. 3 DAYS BACJ I GIVE TO SERVICE MY SPECS, NIL UPDATE AND AGANI 1 WEEK LATER COME OR COMPLIND ANY WAY TOLD ME SHOP STAFF. ITS VERY BAD IN LENSCART SERVICE. MY MISTAKE FOR PURCHASE OF LENSCART STORE. 12 THOUSAND RUPEES MORE PURCHASE YEAR ONCE BUT SERVICE IS BAD SO I RATE 000 IN LENSCART R.S PURAM STORE

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