Lenskart Reviews

They cheated me big time, I paid thru my debit card but the site said the transaction failed. But I saw the money was deducted from my account. I contact the cust. care who said they canot say anything as it is a server issue and will escalate to the technical team. Now after 3 weeks I find they deleted my user account and is not replying to my mails. As of now I lost my money and cannot log into my lenskart account. I do have proof emails saying transaction failed, mails from the customer... view more

I purchased a pair of contact lenses which were selling for low price on lenskart. I received the contact lenses and free cleaning solution within 48 hours of placing the order and was extremely satisfied with the delivery. However, on using the lenses I did not feel comfortable and couldn't see clearly:cry: So I mailed the customer care and was promised a replacement. They've some Clarify like tool where you raise a ticket. The customer care team said that they've forwarded my mail to... view more

At first I saw the site and was immediately attracted by the low prices. My husband had just got a new power so I ordered for a pair of glasses. I ordered it on 25th Feb. Even on 1st March they had not shipped it. I spoke to the customer care atleast ten times but everytime they repeated the same thing that they will ship it the next day.My husband kept complaining that his eyes hurt but the lenskart people are no ears. Please do not go ahed with the website just by seeing the prices. view more