Pepperfry Reviews

Extremely unhappy with the products ordered on pepperfry. I had ordered one king size bed, one dining table and shoe stand. All three received in damaged state. Would never recommend any one to buy furniture online as there is a very long waiting period and after that product received is defective or not as per specs as seen on website. its better to buy furniture locally by viewing all dimensions, storage capacity in person and quality of wood work whcih can not be justified online. First ti... view more

I placed an order for 24 plates on 30th March, I got the delivery on 18th April that is after 20 days. I called pepper fry to help me with the return and the customer service person tells me once sold it cannot be returned. they dont have a return policy unless it is damaged. I told him that the product is not as per what i expected and also it was delayed by 20 days so i had to purchase it from somewhere else as i needed it early. He has blankly refused to take return and when i told him ... view more

I ordered wall mounted bed from pepperfry.com. Carpenter from pepperfry did not fix it to wall and asked 500 Rs. Another local Carpenter told me that it can not be wall mounted. When I asked for return, they said it is not broken. Now product is useless for me view more

One of the worst experiences I have had in online shopping. If you want to buy something for your home better off using Amazon and Urban ladder because pepperfry can not manage orders. Save your self the time and energy by not using their website. view more

Pepperfry is the WORST online store I have ever purchased from. I bought an expensive TV unit from them and asked for installation a couple of weeks after the delivery since my house was under renovation. When the Pepperfry carpenter came for assembly, he found that 3 panels were damaged. When I called up Pepperfry, they told me that it has been more than a week since delivery so they would not be able to accept the return. I WAS NOT TOLD ABOUT THIS AT THE TIME OF DELIVERY. They sold me a ... view more

1. They take eternal time to delivery the product. Be it furniture to small clock / towel. 2. No cancellation policy even for non-furniture items. I agree for furniture this makes some sense as they would have started the work. For towels, metal shoe box it make no sense. When the same product is available with return / exchange policy in Amazon, Flipkart. 3. Furnitures are not upto the mark. They will send a carpenter to inspect when you raise a claim and disappear after that. Making ... view more

I ordered a bedroom cabinet from Peperfry. Picture was a beautiful cabinet with blue and teal color distress finish. When I got the product it was totally brown not even close to what was in pictures. I was confident they will return or exchange it but they simply refused. It was beyond my understanding how any online store can do that. Customer service is like robots. They have no brains to understand any logic. They would just read the rubbish return policy. Having delivered a product that ... view more

The first place from where the trickery of Pepperfry starts is the website. You would notice that the products listed on its site are not photographed alone. They are paired with various props to give a super aesthetic appearance so that you would like it as soon as you see it. For instance, take a look at this product https://www.pepperfry.com/anitz-study-and-laptop-table-in-dual-tone-finish-by-woodsworth-1613042.html?type=clip&pos=3:1 The product that you would purchase is just the ... view more

Order No. 303555192 I am giving them 1 start, because I can not give less then that. My name is Avnish Mishra and I purchased a bed for my children. By mistake, I chose a different color and now I want to buy a different product with the higher price. my the customer service told me NO EXCHANGE, NO CANCELATION, WE WILL NOT CHANGE YOUR PRODUCT. Even I am ready to pay the difference. This product will get deliver on 28 November 2017. Today is 15th Nov 2017 but they can't change my product ... view more

I placed an order using PepperFry website of value 44, 216 Rs. My order number is 303189030. When I entered the pin code of my delivery location, it was showing that products will be delivered by 13th-14th July. After adding those products into the cart, I made the payment on-line, but I was shocked as soon as payment was done. Because it was showing the completely different delivery dates(04-August-2017). I was really into pressure as my parents are supposed to come by 15th July, and I have ... view more