Worst Shopping experience ever
I placed an order for 24 plates on 30th March, I got the delivery on 18th April that is after 20 days. I called pepper fry to help me with the return and the customer service person tells me once sold it cannot be returned. they dont have a return policy unless it is damaged. I told him that the product is not as per what i expected and also it was delayed by 20 days so i had to purchase it from somewhere else as i needed it early.
He has blankly refused to take return and when i told him i will take this to consumer court, he in return is telling me no use coz they will just take your complaint and close the case.
I have been forced to keep a product that i do not want.
Such ridiculous company…I will never ever recommend anyone to purchase from pepperfry, coz if you did and you didnt like the product once its delivery they will not take it back and you will be stuck with the product.
Great way of fooling people and making money.
- Sort By
Their return policy is clear, no point in regretting now. In fact excluding very few like Amazon/FK/PAYTM all others have similar return policy.
PF is very slow delivery but that also they mention during order.
You should have asked here (before talking to CC) about how to return an item on PF.
Many others too have had very bad experience with PF and their CC became rude.
Still people shop for discount, so that is the deal