waste to time and money - never buy from pepperfry
1. They take eternal time to delivery the product. Be it furniture to small clock / towel.
2. No cancellation policy even for non-furniture items. I agree for furniture this makes some sense as they would have started the work. For towels, metal shoe box it make no sense. When the same product is available with return / exchange policy in Amazon, Flipkart.
3. Furnitures are not upto the mark. They will send a carpenter to inspect when you raise a claim and disappear after that. Making multiple follows on these will fall on deaf ears.
4. The delivery has gone worse now. Earlier atleast they used to send information about who will deliver the product and contact details. Now they have offloaded it to Delhivery. We need to followup with them to get it delivered properly.
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pls explain properly what exactly happened here 
@bksh22346
I have placed 7 orders over last 6 months (cot, dinning table, towel, bedsheets, clock, shoe box). I have summarised on how their products/ delivery / customer support are in those orders. shoe box was the last one and I decided not to buy anything further from them.
Delivery point is true. Delhivery is worst in delivering amongst couriers. Agree upon that.
@JJRocks