Croma Reviews

Even after 20 days from procurement the product has not been installed. Contacting customer service does not seem to work. 
be careful before purchasing any product. Sales and service should be equally strong

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I bought Croma LED tv of A grade panel last year and it's Stop working within 1.5 years only due to their faulty panels, Now they are asking to pay more than the tv amount to replace panel, worst products, local cheap products available in market can also work for 5 years atleast but their branded products Stop working as soon as warranty finished , Don't buy else they will ruin your trust, Don't waste your money 

complaint no.C002317743

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very poor post sale service , 

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<p>#poorservicecroma #badqualitycroma #nosupportcroma</p> <p>We have got 2 Acs with Croma Mogappair, and it was serviced 5 times in just 1 yr due to issues. Each time the service technician blames the previous technician for the issue but coudnt resolve it. The Croma support team simply negelects our query .Croma Support team says all 5 times the issue is just because of Human error. Now that Warranty period is ending they are not ready to extend support nor give resolution for the faulty m... view more

<p>One of the worst experience with Croma that too when I choose to shop it for the first time there.&nbsp;I always go to reliance for buying any appliances but first time I visited Croma just bcoz I like Tata! I ordered LG dish washer and LG oled tv. They took 3 days to deliever the products and 2 days to install dishwasher and&nbsp;My Tv installation has not been done yet and when contacted LG customer care they informed the installation request has not been raised from Croma store and now ... view more

This people are A class scammers ...i paid for product through online and it showed delivered without even delivering the product and when i contacted their customer care who were so arrogant and has no clue about it...and says sometimes when their delivery partners have work load they mark it as delivered...in what world does that happen? no solution and now i have to move on with consumer court case because no other solution. 

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Worst product and worst extended warranty service of croma. Dont buy croma brand products in your life. i have purchase croma brand hand blender, the plastic attachment body was get cracked due to vibration of the motor, the store says that this will not cover in warranty it is physical damage. I told them this is not due to any accident or any thrust it is due to motor vibration, this is manufacturing fault, but croma representative says that we can not do replacement event he does not sent ... view more

<p>Heard a lot previously good for online croma store, but practically it does not meet the expectations what one thinks before the purchase of any goods from the online store.</p> <p>I have purchased one 43" television from online and they have delivered wrong product and from the date of installation i.e 11th of september 2023 till the date they are not even giving the importance and every time sharing a new timeline and I am feeling like exhausted victim.</p> <p>XElectron Series X 108 cm... view more

Purchase one TV from CROMA and after delivery mire than one week they are not coming for installation.

I tried to contact with them 6-7 times and they just raised complaint and asure technician will visit next 24 hrs but no call / message from them and no one visited for installation.

Very pathetic service providing by croma.

Won't suggest this to anyone.

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<p>This branch of Croma Hinjewadi, Pune&nbsp;stop picking the call of customer when there is no answer with them for any support related issue. Purchased Samsung Washing Machine worth Rs. 44000/- got warranty of 4 years but within first week itself they are unable even to change the water inlet pipe through technician though I was okay to pay for charges. They don't have any control on service provider of the product being purchased from their store. This is Unprofessional and not expected f... view more