Croma Reviews

Worst service from Croma, Had ordered this on 9th September as pre-booking, Estimated delivery date was 23rd September. They didn't deliver it on a given date. Talking to customer care, they said that it is handed over to the shipment provider (Bluedart). Upon calling bluedart, they say that they have not received the product from the vendor end. Croma could be the worst choice for electronic purchases.

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Purchased LG REFRIGERATOR. 

Croma team was very supportive in selecting the product.  Yuvraj was very knowledgeable and helped in addressing all the queries in right perspective. He also strived to ensure that customer knows about all the options available from different credit cards.

Overall experience was very good!

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I had purchased Nokia C20 plus on September 2021 from Croma Andheri from Mr.Vinod (salesperson) and within one month the adapter charger is not working..Croma took my mobile as well as my charger and said i will get it back within 2hours but now they are saying I will receive my mobile after 48hours. If selling faulty items is the policy of Croma & giving bad after-sales services to the customer then I will never suggest croma to anybody view more

Totally untrained and useless staff.... First they charged me 38000+ and said u ll get emi without interest for 9 months... When converting they said no u ll be charged 2000+ amount for emi.... They did give the void receipt but it is the process of the credit card company to revrse charges after 7 weeks.... Because of croma my 38000+ are stuck.... I am going to see them in consumer court... So. I thought probably growel staff is useless let me. Go to oberoi mall store there. ... view more

I purchased a oppo earbud which was defective and raised a return order 20 days ago but none of the chroma agent were least bothered and i hate shopping @ chroma view more

Very Pathetic service by chroma. I bought a washing machine of Whirlpool from their store located at season's mall Magarpatta pune. An extended warranty was also taken for 5 years. They committed that the installation will be done by their end and I need not to contact with the Whirlpool customer care. As per their guidance I waited for installation 2 days, but no one visited for installation. Then I contact them everytime they committed that it will be done on the very same day but nothing w... view more

Should never buy Chroma inverter AC, it also consumes a lot of electricity and cooling is absolutely useless. It is better to use cooler, I would never recommend buying it even to the enemy.. view more

I bought a Croma Washing machine which is under warranty. No one is bothered about the services to the customer. The spares are never available in the godown or workshop. If any part is faulty it takes around a month to replace the parts. Very poor communication. They think that we are stupid sitting out here. I lodged a complaint on the 26th of Dec 2019 the engineer visited my place on 28th. He checked the parts and said the motor has to be replaced, he said in 4-5 days the parts will be rep... view more

Very bad experience for me. They took my money 45000(approx) for purchase of laptop and booked it. After repeated calling with customer care they told it will dispatch on given time (after 7days). They were not dispatched the same time. I called again to customer and they told me some expert group will call me after 24 hrs. Many times I called after but customer care told same. I just fraustated and told many times to cancel my order. Finally they cancelled my order. (For the same product I... view more

I booked a washing machine this Sunday, the sales person told me that there is an offer going on with Croma of 5% gift of the product amount. I selected the product, paid and they gave me the assurity of very next day delivery, After payment, the sales person told me that the offer is not valid for the product I purchased, and they deliver the product on Thursday. No one was taking responsibility about the delay delivery and when I called, they were not accepting their mistakes. This is ... view more