Pepperfry Reviews

555 Dimer recommended
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Pepperfry Ratings
  • 6 month Rating
  • Product and Service Pricing
  • Chance of Future Purchase
  • Shipping and Packaging
  • Customer Service
  • Returns and Replacement Policies
  • Website's Ease of Use
  • by er.rajat1106412 on 15 April 2019
    One of the worst site to buy furniture!!! I Buy a bed and it has manufactured defect, but the pepperfry doesn't accept my return. I contact their support many times. They are not listening to my issue. They only repeat their policy again and again. Even my bed comes under 7-day easy return policy. I totally lost the trust of pepperfry. I suggest go to your near the furniture store and buy from there. I never recommend anyone to buy from pepperfry. My order Id: 305244130 view more
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  • by abhishek.srg624 on 12 April 2019
    They are a fraud company and their support staff is worst. They dont bother to repair or assemble the product post delivery and even returning the product is not possible in case you received a damaged product. Do not purchase from them. I have been suffering from more than 12 days due to buying from this fraud company. They do not want to assemble my product and all the time they tell me it will be done tomorrow and that tomorrow never comes. I have made more than 15 calls but no response fr... view more
    100.0% of 1 people found the following review helpful.
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  • by sambak007949 on 11 April 2019
    Bought 2 pillow cases what they showed on the website and what they delivered are totally different , when I tried to return it they say it’s shown in the website as assorted , expect delivery times of over 15 days and several messages that it will be delivered today then another one will follow saying that it is delayed etc view more
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  • by rajeshmishra... on 30 March 2019
    Please do not buy anything from this site if you a fast delivery or you want customer support. This is the worst online site I have come accross. The delivery came after 16 days and that too with defects and when trying to connect with support, the answer was -“ manufacturing defects doesn’t fall under our policy”. Please don’t buy anything view more
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  • by airanni28 on 30 March 2019
    They sold me damaged products and not taking it back view more
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  • by Kavitagera on 13 March 2019
    I wish I can give them negative marking. Fraud Company. Fooling by telling us wrong stories and now not refunding amount . Don’t trust this brand. They are useless. view more
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  • by dhaneshwarik928 on 26 February 2019
    Never every trust Pepperfry. Urban ladder is far better than them. Customer service is worst. They have no idea of what is customer service and just duping people. I wonder what the Founders are doing, waiting for a doom of their company. view more
    100.0% of 2 people found the following review helpful.
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  • by rstgamit748 on 24 February 2019
    All the Users, please refrain from using pepperfry. You have better options available like amazon, flipkart, fwd and others. Pepperfry is a trap. They will show you different stuff on site and send other. I have ordered Beige color sofa order# 305049613that suits my interior but they have sent dark yellow one with one cushion missing and when I called them they keep arguing thats its beige. And were told thay cant do anything. Their customer care and personnel are really pathetic and have n... view more
    100.0% of 3 people found the following review helpful.
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  • by blanchemendo... on 10 January 2019
    I have bought from Pepperfry lounge chairs with offwhite upholstry. I carefully chose the color to match with my interior decor. When the chairs arrived I was extremely surprised to see a different color from photographs shown on the website. I immediately asked for return. The staff of Pepperfry said the product is correct and there is no reason for return. I must say the staff of Pepperfry is color blind and they should do a medical checkup of their eyes. I am very much disappoint... view more
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  • by androgame on 06 January 2019
    Got many good products at steal prices using user specific code "GRAB250" Major pros- Huge discount with coupons Original products Timely deliver Major cons- No free shipping on lower value orders view more
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