Ferns N Petals Reviews

Their customer services is getting degraded each day. before placing an order there is a system of them calling you and letting you know for order payment and blah blah. once your money is deducted and in case there is a delay to your order..man you have to slogg your butt to get a refund or status of your order.its useless to raise a query because all of them give you a generic response but no action been taken actually by anyone to sort the issue. Poor CS, shameful attitude towards resolvin... view more

Bad quality of flowers and cake. Highly disappointed they ruined the special day. view more

I had ordered a personalized photo bottle to gift my wife. I wanted to surprise my wife on her Birthday but Ferns n Petals totally ruined it. They send me a bottle with a miserable/WORST finishing. No quality checks were performed at their end before the delivery of the product. I called the customer care and they simply were adamant that I had to call them within 48 hours and since I called after 48 hours they won't be helping out. Being the website which is used for gifting options, they... view more

Very costly. Cakes are available for double cost.. view more

I have ordered a gift. After so many calls to customer service.. At 8 pm advisor told it would be delivered after half an hour. I thought I will wait till 9 , at 9 o'clock they said it would take another 1 hours however it should be delivered by 9 at i chose 3 to 9 pm slot. Then at 10:30 delivery agent said he is just reaching. Then I called at 11:12 he said more half n hour. Seriously what you expect from your customer. Ferns N Petals you have lost you customer.. I will never ever ord... view more

I am using Ferns N petals from last four years and never got disappointed with services. They have great team, understands need of customer.😊 view more

They are pathetic company with pathetic service for international delivery. They are liars. They pretend to call the person to whom they have to deliver and don’t send the delivery. Their delivery guy will never respond and they don’t mention while placing the order that they will not contact the person before leaving and addition to this their clause is once contacted and not responded means they will cancel the order even if you reply within 5mins. view more

Love them so much, get the amazing experience everytime view more

Great way to send your loved one's messages when you are away from them. Has an amazing service and great service all over India. view more

I ordered a teddy bear from fnp and it was delivered before time, I opened it on the designated date, and found that it was faulty. I called the customer care and they simply were adament that I had to call them with in 48 hours and since I called after 48 hours they won't be helping out. Being the website which is used for gifting options, they don't even understand that gifts are supposed to be open on the occasion and not prior to that. Very unsatisfactory service. view more