Rediculous Service
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I have ordered a gift. After so many calls to customer service.. At 8 pm
advisor told it would be delivered after half an hour. I thought I will
wait till 9 , at 9 o'clock they said it would take another 1 hours however
it should be delivered by 9 at i chose 3 to 9 pm slot. Then at 10:30
delivery agent said he is just reaching. Then I called at 11:12 he said
more half n hour.
Seriously what you expect from your customer. Ferns N Petals you have lost
you customer.. I will never ever order anything from your site.
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I had ordered to Australia a boquet of flowers , wine and chocolate based on the photo shown on their site for a wedding anniversary including a card with details wishing both couple. The card was delivered wishing one person. Sender name is not as requested.Raised a complaint tkt on website , on phone and Customer service only informs we will look into your order. Exorbitant cost with pathetic-delivery. Looked like delivered from super market. Flowers seemed as though it was wrapped in butter paper. THIS IS THE THIRD TIME THE SAME MISTAKE HAS TAKEN PLACE . ORDER NUMBER -18620655