FRAUD by LENOVO India.. THINK 10 TIMES before buying LENOVO SMARTPHONE !!!
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model: lenovo Vibe Z k910
I was cheated by Lenovo India not once but multiple times !
1) Phone was kept in service center for 120 days and even after that phone was returned UNREPAIRED !
2) LIED CONSTANTLY by service center and Lenovo operation head of East India Mr Shantonu Majumder that Motherboard and touchpad has been REPLACED but it WAS NOT (have call recordings as proof which i mailed lenovo India)
Shantonu majumder Operation Head of lenovo for East india was instructing the Lenovo service center in Siliguri guy named Arun to order part and still not replace it.. even asked him to wipe the phone properly and keep it for few weeks or month so that it seems that motherboard and touch pad has been replaced .. fortunately he was speaking via my phone and the call gt recorded !!!
3) Made me travel 1200kms exclusively to collect saying phone has been repaired but it wasnt although service center and Lenovo Senior confimed and both knew I would be travelling 1200kms and assured me thrice !! (since gave phone in another city since for work I was there and warranty was to expire in 3 days) (have call recording proof already mailed to lenovo)
And on top the owner started shouting at me to go back without collecting the phone .. i mean WTF I travelled 1200kms that too after Lenovo Senior Shantonu and the service center confirmed me thrice that phone has been repaired .. they knew i will be travelling 1200kms and still didnt repair neither they did Do software Update
4)Willfully marked in system that phone delivered to customer in 7 days although given after 120 days (I was unaware of thos fraud about this got to know recently)
5) mailed lenovo after 25 days of submission that service center isnt repairing phone still they didnt tell me that as per system its showing delivered in 7 days and simply told u will get it soon NOTHING MORE
6) Customer care number is not reachable at all.. it will connect during non business hours but no executive will be available to speak to u .. and between 10 to 6 that is during business hours it wont connect at all (video proof of 2 mins:
)7) If by mistake you mail them or post on Facebook or Twitter they will reply the same thing that you will get your phone back soon (120 days and still soon WOW)
8)Even after 50 DAYS of disclosing the fraud to lenovo with all proofs still I havent been issued a replacement handset or any compensation for the harassement and loss of my time and money!!
Moreover they have even taken the defective handset before 18 days !!
9) Had exchanged around 64 mails over these 50 days with Lencare executive Sridhar Raghavendra ([email protected]) since he doesnt call or ignores mail most of the times
10) even crucial information which can be told over 2 mins of call but lenovo executives stretch them over 7 to 8 emails in 5 hours
11) For eg lenovo executive wanted me to submit the handset today itself for replacement for which he didnt cal but mail and on top he gave only address but didnt provide the phone number of service center for which I had to mail him back twice and wait for 2 hours to get the phone number
So to Sum up even after 170 days of harassement I still dont have even the defective or the Replacement phone with me and Only HOPE that Lenovo might issue a replacement soon !! 
Even many shopkeepers in Delhi mumbai Kolkata and many other parts of india feel the same
tried calling number from airtel and voda
worked from both
@siddudeagarwal wrote:Saw your post in fb@lekhwani wrote:@siddudeagarwal wrote:@ashu99213196 wrote:
bro …bahar nikal or ek beer khareeb or uske baad unhe call kr or gaaliya de saalo ko
theur helpline is unreachable as posted in video and they dont callback inspite of multiple requests !!
Bro..you really travelled 1200 kms ?
Amd ot has been so many days..You should have posted it here after one month only.
This is like 8th wonder in terms of harrassment.
If you sue them, sue them for a high sum because it will be settled for far less.
Because you have already been harassed for 170+ days and will spend valuable time on case also.
So go for figures in crores so that you may get atleast lakhs..
i did travel although not just to collect the phone but had even soke other work so waited for a week and then travelled to collect .. But i was sure that they must not have repaired it
second to none group
Amazon took nearly a month to resolve one of my issue, can I ask them for compensation against harassment ? 
@saymyname wrote:
Amazon took nearly a month to resolve one of my issue, can I ask them for compensation against harassment ?
Bro are you seriously saying this ? 
he travelled 1200+ km ,mailed them 50 or 60 times, Waiting from 170 day (nearly half an year) visited and got negative response from their CC couple of times.
Still if you think your level of harassment is more than his you can go and file
@Amolverma.6 wrote:@saymyname wrote:
Amazon took nearly a month to resolve one of my issue, can I ask them for compensation against harassment ?
Bro are you seriously saying this ?
Still if you think your level of harassment is more than his you can go and file
No no, don’t get me wrong, My question was based on the assumption that if there is a possibility to sue Lenovo for crores in his case then even I can ask for something. Forget it, I just said whatever came to my mind. 
Edit: People mentioned taking around 500 GC for that cancelled Park avenue deo bought for 50 GC.
@Amolverma.6 wrote:@saymyname wrote:
Amazon took nearly a month to resolve one of my issue, can I ask them for compensation against harassment ?
Bro are you seriously saying this ?
Still if you think your level of harassment is more than his you can go and file
He is seriously Joking 
@Beinghuman wrote:@Amolverma.6 wrote:@saymyname wrote:
Amazon took nearly a month to resolve one of my issue, can I ask them for compensation against harassment ?
Bro are you seriously saying this ?
Still if you think your level of harassment is more than his you can go and file
He is seriously Joking
1200 kms :shock
do a fir on local ps against lenovo indiaa
i promise u
you should get ur full money of mobile price which u paid.
here in my city some one did with samsung he get his full money back
@G33kBoyRavi wrote:Number is OK Bro, just tried calling same number from my Airtel Kolkata sim and it connected instantly, so don’t blame them for numbers and take down this video else they will file case against you for misguiding customers.
I knew this reply wld come .. try once during business hours when u can actually speka to their executive and then u will speak my words !!
@Utsav wrote:
Bhai sid free ka phone tha…Itna tension q le rha h tu? :|
Bro i dont remember that u sponsored me a ohoen anytime .. if u want u free to sponsor bdw i had bought it brand new !
@ḾᾍJἘşṬίḉ wrote:
tried calling number from airtel and voda
worked from both
Bro try tomorow during daytime ie between 10 to 6 and then reply once
@siddudeagarwal wrote:@Utsav wrote:
Bhai sid free ka phone tha…Itna tension q le rha h tu? :|
Bro i dont remember that u sponsored me a ohoen anytime .. if u want u free to sponsor bdw i had bought it brand new !
Have some memory enhancing pills. 
Now Disperse.
Lenovo – BlackListed. Never Believe on These Thugs.
Complain @ consumer affairs
See
The
Last
Lol,in Andheri West Area of Mumbai, all local mobile stores have notice put up since 2 years saying : WE ADVISE YOU NOT TO BUY LENOVO PHONES,THEY HAVE WORST SERVICE,BUY AT OWN RISK,WE ARE NOT REsPONSIBLE"
Thats how bad lenovo Mobile support is.
But lenovo laptop support is top notch.
Brother send me the link of your tweets I will also tweet them and tag them with consumer forum India.
@Crazydimer wrote:
Bro tag international lenovo too wherever they exist(social media) they will take ur complaint seriously
Same advice
Post on Fb n twitter openely with some realible proofs
@cancob wrote:
Brother send me the link of your tweets I will also tweet them and tag them with consumer forum India.
Thanks bro .. i havent tweeted yet will do tomorrow and send u fr sure 
@prateeksahoo337 wrote:
Lol,in Andheri West Area of Mumbai, all local mobile stores have notice put up since 2 years saying : WE ADVISE YOU NOT TO BUY LENOVO PHONES,THEY HAVE WORST SERVICE,BUY AT OWN RISK,WE ARE NOT REsPONSIBLE"
Thats how bad lenovo Mobile support is.
But lenovo laptop support is top notch.
Thanks for.making people aware so that they dont fall prey to lenovo like me ..if possible pls take a picture and post here
@siddudeagarwal wrote:@prateeksahoo337 wrote:
Lol,in Andheri West Area of Mumbai, all local mobile stores have notice put up since 2 years saying : WE ADVISE YOU NOT TO BUY LENOVO PHONES,THEY HAVE WORST SERVICE,BUY AT OWN RISK,WE ARE NOT REsPONSIBLE"
Thats how bad lenovo Mobile support is.
But lenovo laptop support is top notch.
Thanks for.making people aware so that they dont fall prey to lenovo like me ..if possible pls take a picture and post here
Will get a photo tomorrow
think befor buying motorola mobil also
Motorola brand also Owen by lenovo
lenovo taken over Motorola mobil from Google
@G33kBoyRavi wrote:If you will keep calling again and again they feed ur number in automated disconnect system; try with another number it will work same timeNumber is OK Bro, just tried calling same number from my Airtel Kolkata sim and it connected instantly, so don’t blame them for numbers and take down this video else they will file case against you for misguiding customers.
@pravinchalke wrote:@G33kBoyRavi wrote:If you will keep calling again and again they feed ur number in automated disconnect system; try with another number it will work same timeNumber is OK Bro, just tried calling same number from my Airtel Kolkata sim and it connected instantly, so don’t blame them for numbers and take down this video else they will file case against you for misguiding customers.
Ya used to happen with me when I was facing problems with my Docomo Number, I believe their system automatically does that and unblocks after a few hours of not calling.
@pravinchalke wrote:@G33kBoyRavi wrote:If you will keep calling again and again they feed ur number in automated disconnect system; try with another number it will work same timeNumber is OK Bro, just tried calling same number from my Airtel Kolkata sim and it connected instantly, so don’t blame them for numbers and take down this video else they will file case against you for misguiding customers.
Bro i am mature enough to know this .. u try tomorrow in between 10 to 5 and u will get ur ans
@lanny25 wrote:Few days not few hour. But don’t worry now DoCoMo will not block you because they are getting money when u call then which was not previously@pravinchalke wrote:@G33kBoyRavi wrote:If you will keep calling again and again they feed ur number in automated disconnect system; try with another number it will work same timeNumber is OK Bro, just tried calling same number from my Airtel Kolkata sim and it connected instantly, so don’t blame them for numbers and take down this video else they will file case against you for misguiding customers.
Ya used to happen with me when I was facing problems with my Docomo Number, I believe their system automatically does that and unblocks after a few hours of not calling.
@lanny25 wrote:@pravinchalke wrote:@G33kBoyRavi wrote:If you will keep calling again and again they feed ur number in automated disconnect system; try with another number it will work same timeNumber is OK Bro, just tried calling same number from my Airtel Kolkata sim and it connected instantly, so don’t blame them for numbers and take down this video else they will file case against you for misguiding customers.
Ya used to happen with me when I was facing problems with my Docomo Number, I believe their system automatically does that and unblocks after a few hours of not calling.
They have a magical spell ..whenever i received callback from lenovo in these last 6 months (may have gt 3 to 4 i hope) i informed them of this issue and each time they made some new excuse ..
First time said tenporary problem will be sokved in few days
2nd time said bcz of chennai floods .. lol
3rd time .. no sir i regularly call customers from this number only .. i told him incomig is a problem fr this number of urs not outgoing still he isnt ready to believe
4th time i took in conference and made him listen around 4 times i tried and he agreed and then changed the topic twice
See my old post for pendrive
http://www.desidime.com/forums/hot-deals-online...
Did you buy a Pendrive and it stopped working?? Just throw away
===========
Most of the pendrive companies do not have service in many cities…
Ex: HYDERABAD
Strontium – NO
Moserbaer – NO
Lexar – NO
Toshiba- they are locked since a month.
PNY – no idea at all
Intex – no clue
Kingston – yes,….very strict..even a scratch on it…they no warranty physical damage twisted
Sandisk – Very poor service , as per service center customer reviews..
Samsung – for online purchases very poor as per dimers..
Sony – good..
and other like
Logitech Online Products – NO
Zebronics – NO
Iball – Locked from more than a month.
Philips – Goood but very costly.. up 1500 for any service..
So buying electronics other than laptop and mobiles is basically a lucky draw !!
more a dart game..
Most mobile and computer accessories service centers will cost you more time for service than product price.
@siddudeagarwal wrote:Changed the topic@lanny25 wrote:@pravinchalke wrote:@G33kBoyRavi wrote:If you will keep calling again and again they feed ur number in automated disconnect system; try with another number it will work same timeNumber is OK Bro, just tried calling same number from my Airtel Kolkata sim and it connected instantly, so don’t blame them for numbers and take down this video else they will file case against you for misguiding customers.
Ya used to happen with me when I was facing problems with my Docomo Number, I believe their system automatically does that and unblocks after a few hours of not calling.
They have a magical spell ..whenever i received callback from lenovo in these last 6 months (may have gt 3 to 4 i hope) i informed them of this issue and each time they made some new excuse ..
First time said tenporary problem will be sokved in few days
2nd time said bcz of chennai floods .. lol
3rd time .. no sir i regularly call customers from this number only .. i told him incomig is a problem fr this number of urs not outgoing still he isnt ready to believe
4th time i took in conference and made him listen around 4 times i tried and he agreed and then changed the topic twice
What was new interesting topic due to which you forgot that you called for mobile repair.
@sunilkamdar28 wrote:
think befor buying motorola mobil also
Motorola brand also Owen by lenovo
lenovo taken over Motorola mobil from Google
http://www.techtimes.com/articles/19207/2014110...
ye to latest news he
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