RedBus Reviews

Don’t trust Redbus. They deal with unprofessional bus operators and you may lose your ticket amount and they may kill your travel plan as well. Look for better operators such as easemytrip, makemytrip ext… or you have better alternatives bus booking apps …
Poor customer support as well. They just favour the bus operator.

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<p>I booked a bus via redbus as early as 3am. After running around trying to figure out if the bus is missed and profusely sweating got to know after innumerable calls that the service got cancelled without prior notice. They should have been a little more considerate towards updates. After this comes the issue of refund. Once they call me and say that I would recieve a full refund into my bank account and the same day they say charges will be deducted for booking the bus. I don’t understand ... view more

<p>I need my money back&nbsp;Dear Passenger, Bus Journey details from Visakhapatnam to Bhimavaram on 22/11/2023 are PNR: 1550838, Service No: Sree SKLM-BHMV (Srikakulam to Bhimavaram), Seat No: U21, Reporting Time: 10:50 PM, Boarding: GURUDWARA HIGHWAY CITY BUSTOP, Address: Gurudwara Highway RTC Bus Stop, Opposite Royal Enfield Showroom, Landmark: Gurudwara Highway Rtc Bus Stop, Opposite Royal Enfield Showroom, Bus No: AP 39 TK 6562 , Driver details: Vinay 6563,9491515284,Helper Amp 444,8499... view more

<p>I had booked below Ticket for my mom, From Aurangabad to Mumbai, she is in old age and not able to walk, the bus drive instead of dropping her at Dadar T.T. Circle which was her dropping point, <strong>Also the arrival time was 6 AM But the bus cross Mumbai at 10:30AM</strong>. he Drive took the bus to Borivali and drop her at Bandra telling her we don’t go to Dadar T.T. Circle, where as its clearly mentioned on ticket dropping point - Dadar T.T. Circle</p> <p></p> <p>It was heavil... view more

They will charge you for luxury bus and will make you sit like unreserved general compartment in a night bus. After 20 mins of journey, a flock of 20-25 people will be boarding in the bus and they are sort of hijacking the bus and will keep on looking in your compartment with their staring glares. Even when you make compalaint to red bus team, they will take side of bus service provider itself. NEVER BOARD IF YOU ARE CONCERNED ABOUT YOUR SAFETY.

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they are chhor bande very very poor services no refund policy please don't travel form here laxmi holidays they are fake people fake commitments or staff is so so bad very bad behave speicially drivers koi insaniyat nhi en logo me bus ke naam pr thag rhe h bs yh logo ko even they don;t deserve one star chhor log double paise kha lete h or wapas ke naam pr apni khani sunate h 10 bar mail kro 10 bar phone kro fir enko story btao bande ko irritate kr dete h enhe travel agency nahi enhe pagalkhan... view more

RED BUS IS LIKE MONEY LOOTING BUS SERVICE. VERY 3RD CLASS BEHAVIOR THEY WILL CHARGE YOU AND LEAVE YOU BEFORE THE TIME. ONCE YOU ASK FOR REFUND THEY BLOCK YOUR NUMBER. "I REQUEST EVERYONE TO AVOID RED BUS SERVICE AS THEY WILL PROVIDE 3RD CLASS SERVICE IN ENTIRE INDIA AND VERY DISASTROUS BEHAVIOR TOWARDS PASSENGERS" IN ONE WORD, PURELY 3RD CLASS view more

Plzz don't use this app for bus bookings such a ridiculous app.They don't provide you proper bus details and tracking and even don't inform you about bus cancellation.Their customer executive does not talk properly with you if you have complaint and says that it is not their responsibility if the bus gets cancelled when you are standing at the boarding time.In my situation my bus gets cancelled when I am standing at the boarding point in Lucknow and they show no responsibility. Very ridiculous view more

Never used this redbus app. I booked 20 seater tempo traveller bus. I paid partial amount. Redbus gave me 14 seats bus. And last movement redbus not provide me any other bus and cancelled by booking. No customer care support. I call it more tha 5 times waiting time period is more than 15 min and after that every executive said we will call u within 30 mins but no call did. I prefered never used this app and redbus. view more

Worst experience!!!! Bullshit people doesn't know how to even talk. Our bus was expected to depart at 10:30 and it didn't move even after two hours!!! view more