Pathetic Customer Service

At first I saw the site and was immediately attracted by the low prices. My husband had just got a new power so I ordered for a pair of glasses. I ordered it on 25th Feb. Even on 1st March they had not shipped it. I spoke to the customer care atleast ten times but everytime they repeated the same thing that they will ship it the next day.My husband kept complaining that his eyes hurt but the lenskart people are no ears. Please do not go ahed with the website just by seeing the prices.