https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296018
This is how every bank earns from cc
URGENT : AU CC 6K interest charged.
Last month bill was 14116 , Looks like somehow I paid 14k only ( i remember paying all, as I did multiple payments , may be some payment failed ,not sure.. have to recheck ) , so only 14k got credited to cc and this Rs.116 is remaining...
Now , in this month's statement I see AU charged total 6K in interest+ gst.. I contacted customer care over call and explained and asked for reversal , he said he will raise request and some other team will check and update on reversal.
Guys, any suggestions ? if any of u faced such issue with AU ,were you able to get reversal ? should I also mail them ? Also this is first time something like this happened to me , any pointers are welcome..
Now , in this month's statement I see AU charged total 6K in interest+ gst.. I contacted customer care over call and explained and asked for reversal , he said he will raise request and some other team will check and update on reversal.
Guys, any suggestions ? if any of u faced such issue with AU ,were you able to get reversal ? should I also mail them ? Also this is first time something like this happened to me , any pointers are welcome..
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Top Comments
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296023
Complain in RBi to get atleast 50% reversal
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296123
The charges are mentioned in MITC, RBI will not help.
It's the bank who forgives partial charges based on user account
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https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296099
Update : I also mailed them with all details , let's see .
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296175
If you paid in 2-3 days of due date you can easily get full waiver. But if not then only mantra for happiness is to "Keep your expectations low."
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https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296113
14k ka 6k interest 
kitna interest rate h ?
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296128
For Rs 116 why will they charge 6K. For some banks if due amount less than Rs 100 no penalty even. You have to check again properly.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296156
may be they considered this month spends also for calculation ? not sure. but 116 was the only due, they confirmed that to me in call also..
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https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296134
Lesson learnt: Don't fall for chillar cashback. Always pay the bill in one go or max 2-3 payments if bill amount is higher.
You may be able to reverse the charges. But still you will have to go through this headache.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296158
Agree 
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296140
In my case they charged me too, denied for reversal, also it was my first time, i paid what i have used. Cibil khrb krdia, 3 baar ghr letter bheje advocates ke, 3rd party walo ke call aaye, now the closed my card, took all the reward points, o/s is still there. Got call last for settlemnt (50%). I denied and cut the call also blocked him.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296184
I suggest you to pay or else the amount will keep increasing and you will end up spending more time in court. Note: Time is money.
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https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296143
AU is the worst bank ive came across.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296218
That's a whopping 510% interest! Don't pay under any circumstances - your credit score is anyway ruined, make the most of it. Pay the current dues, block the card and negotiate for ₹116 when AU finally offers you a settlement
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296229
btw how much would it be ruined by one payment miss ?
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https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296233
What weird calculation , can you ask Customer care for the break up of calculation? so that we can understand this weirdness of AU
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296260
Pay kar do card devlaue ho jayega nahi kamayega to
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296267
Mera hdfc ka bill me 0.23 rah gaya hai.. while bill was paid full with cred
. Koi due nahi.. iska bhi charge laga dega kya hdfc.. why they show me less 0.23 in cred.. 
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296298
Bro even it's a penny they will charge interest on total outstanding amount
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https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296277
@Vijay_Thalapathy : How much is your spend on credit card after last bill generation.
Trying to understand as 6000 should be 2%-4% per month amount.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296293
They charge 42% as roi
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https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296322
I had a similar experience. My ICICI card bill is 183534, and I paid 182534 only. I was charged around 8k in next statement. Reached out to ICICI through multiple channels. First I was offered 500, then 1500 and finally 3000 reversal at higher level.
I dedicated to take up with RBI, and raised to ombudsman. After a week, I got acknowledgement call from ICICI. Finally, they reversed all the charges after two weeks.
Happy ending for me 
I was charged 8k for 184k,
6k for 14k is brutal. Stay away from such stupid banks
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296331
Thanks for details, I might ping u later regarding process for raising to Rbi , if au doesn't provide solution.
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https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296348
Btw I also have saving account with this AU bank, would visiting bank would be of any help ?
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296404
6k😳😳
I k ow 750+gst are the charges.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10296509
For AU, the net outstanding gets updated in BBPS 24 hrs after making payment. So even if you make payment in many parts, make sure to verify the BBPS outstanding on last date.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10297238
did u get revert from cc ?
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10297257
Not yet.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10297417
I faced around 1500 along with gst for 700 rs
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10298211
Guys, an update , i found out that I have indeed paid another 1k using cred on 8th, but payment got failed on 12th and refunded back...12th was my due date..anything can be done by contacting cred ? 
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10298233
Write to cred they might give you reimbursement. I had once got reimbursement but my issue was the payment was credited late from cred end.
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https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10299248
.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10300193
Update : I got the entire charges refunded from cred, refund just got credited to my account 
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10300194
Check DM 😃
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https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10300288
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10300309
AU Credit card agent giving LTF card is it true? In app showing 500 yearly for same card. How to get lead id?
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10301321
Problem is NOT with AU bank, problem is with OP and all dimers who have credit card but don't even know how interest is charged on credit card.
Read this carefully: If you don't pay full bill, all unbilled txns done after that bill generation date are charged interest on, in addition to the unpaid amount of that previous bill.
From this example, if 116 was not paid from July 30 bill, all txns done after Jul 30 will be charged interest on, in addition to that 116 unpaid amount from July bill.
Hypothetically, if OP did 3 lakh txn in Aug after missing merely 50rs from July bill, he will be charged interest on 3 lakh + 50rs, not just 50rs.
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Just like you're hell bent on reading all the reviews before buying a 400rs charger just because you want the best and don't want to be fooled, then in same way please also read how interest is charged on a credit card before applying for a credit card.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10301658
Adding to @atx88 Some people always pay the minimum amount due - thinking that it will be the amount to be paid . but the interest will be levied on the remaining payment.
similarly for any amount and late payment charges .
interest on interest . In lot of threads people discuss only the card , card to card payment etc.
Beware of this type of issue, if don`t paid or taken up with the highest level - they will start calling 10 times a day.
Better block the card . Until its sorted out.
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10302444
As per recent amendment dated March 7th 2024,RBI directed all banks not to levy penal charges on total amount but only on Outstanding amount after due date
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10302446
https://www.desidime.com/discussions/urgent-au-cc-interest-charged?page=1#post_10314562
update 2 : Au sent a mail that they will reverse 70% of charges excluding gst. Will request if i can get full refund..
What I thought to be a loss, is now slowly turning into profit 
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Reply
Complain in RBi to get atleast 50% reversal
The charges are mentioned in MITC, RBI will not help.
It's the bank who forgives partial charges based on user account
Lesson learnt: Don't fall for chillar cashback. Always pay the bill in one go or max 2-3 payments if bill amount is higher.
You may be able to reverse the charges. But still you will have to go through this headache.
Update : I got the entire charges refunded from cred, refund just got credited to my account