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URGENT : AU CC 6K interest charged.

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Vijay_Thalap...
Last month bill was 14116 , Looks like somehow I paid 14k only ( i remember paying all, as I did multiple payments , may be some payment failed ,not sure.. have to recheck ) , so only 14k got credited to cc and this  Rs.116 is remaining...

Now , in this month's statement I see AU charged total 6K in interest+ gst.. I contacted customer care over call and explained and asked for reversal , he said he will raise request and some other team will check and update on reversal.

Guys, any suggestions ?  if any of u faced such issue with AU ,were you able to get reversal ?  should I also mail them ? Also this is first time something like this happened to me , any pointers are welcome..
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Deal Subedar Deal Subedar
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Complain in RBi to get atleast 50% reversal

Deal Lieutenant Deal Lieutenant
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The charges are mentioned in MITC, RBI will not help.

It's the bank who forgives partial charges based on user account

Deal Captain Deal Captain
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Lesson learnt: Don't fall for chillar cashback. Always pay the bill in one go or max 2-3 payments if bill amount is higher.


You may be able to reverse the charges. But still you will have to go through this headache.

Like Magnet Like Magnet
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Update : I got the entire charges refunded from cred, refund just got credited to my account plus1

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Helpful Helpful
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This is how every bank earns from cc

Deal Subedar Deal Subedar
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Complain in RBi to get atleast 50% reversal

Deal Lieutenant Deal Lieutenant
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The charges are mentioned in MITC, RBI will not help.

It's the bank who forgives partial charges based on user account

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Like Magnet Like Magnet
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Update : I also mailed them with all details , let's see .

Deal Subedar Deal Subedar
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If you paid in 2-3 days of due date you can easily get full waiver. But if not then only mantra for happiness is to "Keep your expectations low."

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Helpful Helpful
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14k ka 6k interest flushed kitna interest rate h ?

Deal Cadet Deal Cadet
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For Rs 116 why will they charge 6K. For some banks if due amount less than Rs 100 no penalty even. You have to check again properly.

Like Magnet Like Magnet
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may be they considered this month spends also for calculation ? not sure.  but 116 was the only due, they confirmed that to me in call also..

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Deal Captain Deal Captain
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Lesson learnt: Don't fall for chillar cashback. Always pay the bill in one go or max 2-3 payments if bill amount is higher.


You may be able to reverse the charges. But still you will have to go through this headache.

Like Magnet Like Magnet
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Agree plus1

Beacon Beacon
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In my case they charged me too, denied for reversal, also it was my first time, i paid what i have used. Cibil khrb krdia, 3 baar ghr letter bheje advocates ke, 3rd party walo ke call aaye, now the closed my card, took all the reward points, o/s is still there. Got call last for settlemnt (50%). I denied and cut the call also blocked him.

Deal Subedar Deal Subedar
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I suggest you to pay or else the amount will keep increasing and you will end up spending more time in court. Note: Time is money.
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Beacon Beacon
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AU is the worst bank ive came across.

Deal Subedar Deal Subedar
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That's a whopping 510% interest! Don't pay under any circumstances - your credit score is anyway ruined, make the most of it. Pay the current dues, block the card and negotiate for ₹116 when AU finally offers you a settlement

Like Magnet Like Magnet
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btw how much would it be ruined by one payment miss ?

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Deal Lieutenant Deal Lieutenant
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What weird calculation , can you ask Customer care for the break up of calculation? so that we can understand this weirdness of AU

Vijay_Thalap...

Generous Generous
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Pay kar do card devlaue ho jayega nahi kamayega to

Generous Generous
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Mera hdfc ka bill me 0.23 rah gaya hai.. while bill was paid full with cred

. Koi due nahi.. iska bhi charge laga dega kya hdfc.. why they show me less 0.23 in cred.. unamused

Deal Subedar Deal Subedar
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Bro even it's a penny they will charge interest on total outstanding amount

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Deal Subedar Deal Subedar
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@Vijay_Thalapathy : How much is your spend on credit card after last bill generation.

Trying to understand as 6000 should be 2%-4% per month amount.

Deal Subedar Deal Subedar
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They charge 42% as roi

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Deal Cadet Deal Cadet
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I had a similar experience. My ICICI card bill is 183534, and I paid 182534 only. I was charged around 8k in next statement. Reached out to ICICI through multiple channels. First I was offered 500, then 1500 and finally 3000 reversal at higher level.

I dedicated to take up with RBI, and raised to ombudsman. After a week, I got acknowledgement call from ICICI. Finally, they reversed all the charges after two weeks.
Happy ending for me smile

I was charged 8k for 184k,

6k for 14k is brutal. Stay away from such stupid banks

Like Magnet Like Magnet
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Thanks for details, I might  ping u later regarding process for raising to Rbi  , if au doesn't provide solution.

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Like Magnet Like Magnet
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Btw I also have saving account with this AU bank, would visiting  bank would be of any help ?

Deal Cadet Deal Cadet
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6k😳😳

I k ow 750+gst are the charges. 

Benevolent Benevolent
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For AU, the net outstanding gets updated in BBPS 24 hrs after making payment. So even if you make payment in many parts, make sure to verify the BBPS outstanding on last date.

Generous Generous
Admin
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did u get revert from cc ? 

Like Magnet Like Magnet
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Not yet.
Deal Newbie Deal Newbie
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I faced around 1500 along with gst for 700 rs

Like Magnet Like Magnet
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Guys, an update , i found out that I have indeed paid another 1k using cred on 8th, but payment got failed on 12th and refunded back...12th was my due date..anything can be done by contacting cred ? IMG20240827215657

Deal Lieutenant Deal Lieutenant
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Write to cred they might give you reimbursement. I had once got reimbursement but my issue was the payment was credited late from cred end.

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Like Magnet Like Magnet
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.

Like Magnet Like Magnet
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Update : I got the entire charges refunded from cred, refund just got credited to my account plus1

Deal Lieutenant Deal Lieutenant
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Check DM 😃

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Deal Subedar Deal Subedar
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AU Credit card agent giving LTF card is it true? In app showing 500 yearly for same card. How to get lead id?

Generous Generous
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Problem is NOT with AU bank, problem is with OP and all dimers who have credit card but don't even know how interest is charged on credit card.

Read this carefully: If you don't pay full bill, all unbilled txns done after that bill generation date are charged interest on, in addition to the unpaid amount of that previous bill.

From this example, if 116 was not paid from July 30 bill, all txns done after Jul 30 will be charged interest on, in addition to that 116 unpaid amount from July bill.

Hypothetically, if OP did 3 lakh txn in Aug after missing merely 50rs from July bill, he will be charged interest on 3 lakh + 50rs, not just 50rs.

-----------------

Just like you're hell bent on reading all the reviews before buying a 400rs charger just because you want the best and don't want to be fooled, then in same way please also read how interest is charged on a credit card before applying for a credit card.

Deal Newbie Deal Newbie
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Adding to @atx88 Some people always pay the minimum amount due - thinking that it will be the amount to be paid . but the interest will be levied on the remaining payment. 
similarly for any amount and late payment charges .
interest on interest . In lot of threads people discuss only the card , card to card payment etc.
Beware of this type of issue, if don`t paid or taken up with the highest level - they will start calling 10 times a day.
Better block the card . Until its sorted out.

Commentator Commentator
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As per recent amendment dated March 7th 2024,RBI directed all banks not to levy penal charges on total amount but only on Outstanding amount after due date
Like Magnet Like Magnet
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update 2 : Au sent a mail that they will reverse 70% of charges excluding gst. Will request if i can get full refund..

What I thought to be a loss, is now slowly turning into profit sweat_smile

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