https://www.desidime.com/discussions/looks-amazon-india-violating-many-consumer-protection-acts?page=1#post_10381455
Before it was easy to contact them but today they inserted bots in coustomer support that don't allow to reach them.
Looks Amazon India Violating Many Consumer Protection Acts
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1. They Don't Display Support Number
2. No Details of Grievance officer/department
3. No Registered Address Mentioned
4. No Contact us Page
5. Forcing App to download to Contact
Even having so much experience with amazon ordering nowadays, I can not connect with support easily it takes lots of step and time to connect and even after taking with support results are useless
Now think of normal user or newbie
We must take this seriously and raise our voice social media for each big sites Amazon,flipkat,Myntra and more
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https://www.desidime.com/discussions/looks-amazon-india-violating-many-consumer-protection-acts?page=1#post_10381477
Directly call them. Call button is just beside chat option.
Or, to chat, choose random options....have I solved your problem..no...then option comes to chat with agent.
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https://www.desidime.com/discussions/looks-amazon-india-violating-many-consumer-protection-acts?page=1#post_10381479
Rightly pointed out.
All listed above are same in close rival platform.
By any chance, is your profession related to compliance?
https://www.desidime.com/discussions/looks-amazon-india-violating-many-consumer-protection-acts?page=1#post_10381731
For Amazon, you can send email at [email protected] and you will get a call on next day
https://www.desidime.com/discussions/looks-amazon-india-violating-many-consumer-protection-acts?page=1#post_10381975
While chatting type just anything weird.. like xgghjv vhffhh... Bot will ask if u want to connect with the associate....otherwise bot will play ringa rosy
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M site shows same options as app.
Don't know about website.