https://www.desidime.com/comments/permalink/10489744
only thing FK have succeeded (for them) is their Open Box Delivery as its reaping benefits for them as no way one can i.e. in this case OP could have asked the delivery person to switch on the monitor, check for dead pixels etc and then give the OTP so clearly a fraud strategy by FK as they are not ready to help the customer as asking to check with manufacturer (escaping after taking the money and they will argue they are just a platform and its the seller/manufacture's job now to answer the customer if under warranty) and making us to go back to good old days of visiting offline shops, try the products and buy it 😌
only thing FK have succeeded (for them) is their Open Box Delivery as its reaping benefits for them as no way one can i.e. in this case OP could have asked the delivery person to switch on the monitor, check for dead pixels etc and then give the OTP so clearly a fraud strategy by FK as they are not ready to help the customer as asking to check with manufacturer (escaping after taking the money and they will argue they are just a platform and its the seller/manufacture's job now to answer the customer if under warranty) and making us to go back to good old days of visiting offline shops, try the products and buy it 😌
Eventually, Lenovo generated a pickup after around 13 days, meanwhile i had tweeted tagging flipkart. Flipkart response was faster but the person who was following up my case wasn't at work and hence got delayed. I abused both fk n Lenovo immediately i got a call from fk and next day they approved the return. After a day the same guy who delivered the faulty monitor picked it up. Bluedart pickup from Lenovo was canceled later.
I preferred fk return since Lenovo are crook and might not refund easily.
I can even create a chargeback against flipkart.com if they fail to refund.
Im yet to check my statement to make sure it's refunded.
Almost 40 or 45 days they got my money to circulate.
Eventually, Lenovo generated a pickup after around 13 days, meanwhile i had tweeted tagging flipkart. Flipkart response was faster but the person who was following up my case wasn't at work and hence got delayed. I abused both fk n Lenovo immediately i got a call from fk and next day they approved the return. After a day the same guy who delivered the faulty monitor picked it up. Bluedart pickup from Lenovo was canceled later.
I preferred fk return since Lenovo are crook and might not refund easily.
I can even create a chargeback against flipkart.com if they fail to refund.
Im yet to check my statement to make sure it's refunded.
Almost 40 or 45 days they got my money to circulate.