Hot Deal

Is Buying Grocery from Online e-commerce platforms Trustworthy? Flipkart Grocery Delivers Damaged Rice

405°
Heart of Gold
Bhawin

Some one got Damaged Rice from Flipkart Grocery Pictures attached for awareness and safety Purposes 

image

image

image

image

Top Comments
Deal Cadet Deal Cadet
Link Copied
It is not about e-commerce vs retail outlets.. It is brand problem. we should buy Branded items only from e-commerce.
Talk-Of-The-Town Talk-Of-The-Town
Link Copied

Have you noticed that some brands:

  • List products with higher MRP than that is available in local shops. Sometimes even with discount, price comes higher than local.
  • Sometimes the quality of online items feel different compared to offline products from same brand
  • Some Products are packaged differently compared to offline shops.
Benevolent Benevolent
Link Copied

As a rule, I stick to brands that are otherwise readily available in local market and well known. these are normally fast moving items so chances of getting damaged product is less. Personally, I avoid buying rice or atta from flipkart and prefer bigbasket or instamart for that. 

Flipkart grocery follows "open box delivery" so items are required to be checked by the buyer at the time of delivery. This is informed by them over automated phone one day before every delivery.

28 Comments  |  
18 Dimers
  • Sort By
Blaze Blaze
Link Copied

Horrible to see these companies sending damaged rice bags

Deal Cadet Deal Cadet
Link Copied

I have bought 15 kg rice before from Zepto. It was having insect infestation. Raised the complaint and got the refund. 

Distributed rice to crows. Crows seemed happy. 

Talk-Of-The-Town Talk-Of-The-Town
Link Copied
it is 2 in 1 treat for them. They will be happy with both rice and insects lol
View 2 more replies
Deal Subedar Deal Subedar
Link Copied

Send these images to Flipkart but the problem is that after 7 days of delivery they won't consider a refund. But if you are a VIP customer, then there is hope.

Heart of Gold Heart of Gold
Link Copied

Not mine just shared for awareness

Deal Cadet Deal Cadet
Link Copied
It is not about e-commerce vs retail outlets.. It is brand problem. we should buy Branded items only from e-commerce.
Talk-Of-The-Town Talk-Of-The-Town
Link Copied

This is  storage  and also  maybe bad packaging   problem

Talk-Of-The-Town Talk-Of-The-Town
Link Copied

Have you noticed that some brands:

  • List products with higher MRP than that is available in local shops. Sometimes even with discount, price comes higher than local.
  • Sometimes the quality of online items feel different compared to offline products from same brand
  • Some Products are packaged differently compared to offline shops.
Heart of Gold Heart of Gold
Link Copied

Maybe the brands keep aside some stock or some quality stock for e-commerce platforms

View 2 more replies
Helpful Helpful
Link Copied

They should send this bags to Pa*istan 😂😂.They will happily eat this.

Benevolent Benevolent
Link Copied

Depends on the brand opted also.

Heart of Gold Heart of Gold
Link Copied

Bro not each and every brand is available at all over India

Brands are also location specific

You may find showing on the selling platform but they don't deliver

View 2 more replies
Benevolent Benevolent
Link Copied

As a rule, I stick to brands that are otherwise readily available in local market and well known. these are normally fast moving items so chances of getting damaged product is less. Personally, I avoid buying rice or atta from flipkart and prefer bigbasket or instamart for that. 

Flipkart grocery follows "open box delivery" so items are required to be checked by the buyer at the time of delivery. This is informed by them over automated phone one day before every delivery.

Critic Critic
Link Copied
For same reason I prefer blinkit as their stock is probably the fastest moving irrespective of brand but yes brand is also selected as one commonly available locally as well as online & major brands like India gate basmati/aashirwaad etc usually are.
View 1 more reply
Deal Subedar Deal Subedar
Link Copied


This happens more of wrongly Storage at retail end(retailer warehouse) or during transit.

Cool Cool
Link Copied

Dmart is best ..they immediately take any   item if it has insect..

Beacon Beacon
Link Copied

E commerce grocery stores do not take care of there product properly and they don't know when the expire.

Cool Cool
Link Copied

tired_face

Deal Cadet Deal Cadet
Link Copied

E commerce is nothing different than retail sellar - issue is related with brands, ofcourse price is fluctuated, however if you are regular buyer of grocery, you knew the actual price. Since many years I am buying most of the products online even grocery from Flipkart and other online e commerce, I always get better deal and less price.

The PostMighty The PostMighty
Link Copied

I am ordering regularly from Flipkart grocery and getting things at cheaper rate than market..just one suggestion always order items from branded companies..for example in the post, someone ordered local brand miniket rice

Commentator Commentator
Link Copied

Always go with branded products ..there would be less chances of quality issues

replyuser
Click here to reply
Reply