IDFC Credit Card | Road Assistance Experience
I had an amazing experience with IDFC Road Assistance program, putting it here so that more people can take benefit of this in case they are not aware.
https://www.idfcfirstbank.com/personal-banking/... (applicable for FIRST Private, FIRST Wealth and FIRST Select cardholders)
My car's battery was down and needed a jumpstart. I called their Road assistance number, the call connected immediately without any waiting or IVR. I was asked last 4 digits of my card number & mobile number and name for verification. Request was raised and I was given ETA of 45-60 mins. I got a call from them (CC) that a technician has been assigned and I should expect a call back soon. In 5 mins, I got a call from the technician and he reached in around 15 mins. Again got a call from CC to ensure that technician has coordinated with me. Technician came, fixed the issue. No paperwork or any more verification. Lastly, another call from CC in few mins to ensure my issue has been fixed and confirm the time at which technician reached my place. Overall, it took around 30-40 mins from calling the CC to my issue getting fixed.
Hope they continue to provide such good service.
PS: 4 complementary services per financial year. (as per cc).
all new/old users but only private/wealth/select card holders.
Check link below for details
https://www.idfcfirstbank.com/personal-banking/...
could you share the link? I’ll update in the main post.
Do we need to register or can use if we have above mentioned cards.
no registration required
Awesome +🔥
About this bank 🏦, I said it before https://www.desidime.com/discussions/0-amc-stoc... and feel like saying it again but I already said it before so will 🤐😅
What is the road side assistance number to call idfc ?
Have their select card
is it Pan India, even in remote village areas?? Will they provide service in remote areas in case of breakdown.
sir not aa credit card ishu nhi bata he
These are really good. Free for us and not like crap crossroad, race helpline
Questions: does the car need to be registered in the name of the same person as the credit card?, or close family is ok?
good question. Though the TnCs mention that vehicle should be registered in card holder’s name but I was not asked for this. The car for which i availed this service is registered in a family member’s name.
In the conditions it is mentioned as share last 4 digits of the debit card 
but majority have only credit card so I think it is not applicable for credit card holders
it’s available for debit cards (atleast premium ones) as well as credit cards. I availed it using my select credit card.
If anyone need referral to apply, pm me..
IDFC First is one of the best bank these days. It’s my primary account now.
PM for referral for IDFC credit card (all are lifetime free) or opening savings account fully online.
Bonus for credit card – 2000 reward points = 500 rupees.
Bonus for savings account = upto 3000 amazon voucher on completing simple tasks.
Does anyone know any other mid-range credit cards which come with RSA benefits? Glad to see it’s included in IDFC cards which are LTF
Very nice! I applied for IDFC card but the verification software couldn’t match current face with the PAN since it is very old. Application rejected.
Are all credit cards LTF? Can we open an account with them free of cost?
Is this facility available for 2 wheelers also?
Yes, your friend’s car can be covered, but only if you have any of your govt ID proof. If you don’t have your own govt ID proof, in that case, you’ll have to show RC copy or some other car ID which will not have your name on it. I don’t think there is any explicit meaning or definition of “covered vehicle” as such because there is nothing related to it they’ve mentioned in t&c document.
Here’s an excerpt from RSA T&C:
IDFC FIRST Bank card holder will show any own Govt ID proof / Car ID (RC Copy, PUC Certificate, Insurance Copy) to the fleet vehicle agent. RSA Service will be provided post validation and name match on Govt ID/Car ID with the name on the IDFC FIRST Bank credit card.
Source: https://www.idfcfirstbank.com/content/dam/IDFCF...
2 wheeler also covered?
What was the issue with the car?
What is the number of road side assistance
What’s the cost of the service.. I have select IDFC Card I guess
![Fresh Fortune Chana dal 1kg and other items [location speciifc]](https://cdn0.desidime.com/topics/photos/1884462/medium/Screenshot2024-11-26at5.27.13PM.png?1732622473)
Complimentary Roadside Assistance worth ₹ 1,399 is also for Millenia and Classic card variants
Questions: does the car need to be registered in the name of the same person as the credit card?, or close family is ok?
good question. Though the TnCs mention that vehicle should be registered in card holder’s name but I was not asked for this. The car for which i availed this service is registered in a family member’s name.