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Credit Card Scam! Scame ! FOODORA SCAM

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Deal Cadet
dopemonk
I saw an ad on Youtube for Foodora India website. It is mentioned as Tata Alliance website. Some offer is mentioned that 500 rupees food order in 50 rupees after coupon. I thought a new company is launched and they are providing big promo offer. Even the website is encrypted so I didnt doubt it. Final payment page was showing 50 rupees but when I added credit card and did the transaction, 40,000 rupees are deducted from my ICICI Credit Card. I have the screenshots. How do I complaint and resolve this issue? Will my issue be resolve by ICICI bank? Will the deducted amount be returned? Please let me know about your experiences. Please let me know any priority email IDS (emails of any high management).
Thanks.

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Screenshot2023-07-15-14-38-55-873com.android.chrome
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Analyst Analyst
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As aamaadmi said Common Scam : Letting User pay the payment on their site by showing manipulative front end price but in backend it gets processed for higher amount. ( ALWAYS PAY ON BANK PAGE AND CHECK AMOUNT & MERCHANT)


Actions you must immediately take :- 

1) Report https://cybercrime.g...n/ and note your complaint number.

2) Raise chargeback with your bank and share Cybercrime number as well.

3) Contact Payment gateway WIBMO https://www.wibmo.co/conta...s/ and attach Cybercrime details and tell them they will be held responsible for unknowingly supporting a fraud MERCHANT and future payment must be hold as risk flag.

Benevolent Benevolent
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@guest_999

Then how to check a genuine website? 

Critic Critic
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@baludesi Always check the SSL certificate of the site by clicking on padlock icon in address bar of browser then clicking on more details(similar process for all browsers with slight differences). If the certificate is free like R3(if you don't know then simply copy paste the certificate authority name & search in google by typing the authority name followed by free ssl certificate) & if you find that authority does provide free ssl certificate then that is red flag no.1. Now go to any whois site & type the site name & search for its complete public details. If the site registered just a few months/year back & most of its details are hidden/no proper contact email/phone no. then that's red flag 2. Go to any big popular forum like DD & ask there if the site is genuine or ppl have some experience of the site & wait for replies. Unless confirmed by multiple users that site is genuine don't do any txn there.
Pro Entertainer Pro Entertainer
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I used to think about the possibility of fraud here and why no one has tried yet and see.

Some smart-ass merchants are also to be blamed for not writing the Txn amount on OTP SMS. They need to be beaten in their ass with a stick. This is one reason why I find rupay cards are risker. Also never enter OTP on the merchant or PG page, always go to the bank's page and enter there. Again, smart-ass merchants are coming up more with their own OTP page as if they are safe as a bank! I think RBI should give a notice to stop such things from the Merchant end. Let merchants only sell goods, not act like a bank!

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Deal Cadet Deal Cadet
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ok_hand

Deal Cadet Deal Cadet
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their terms and conditions are straight away copied from zomato, even the phone number mentioned in tnc is of zomato

Pro Entertainer Pro Entertainer
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From now on i will only pay/complete the transaction on banks website. And not on the apps payment page. Such horrible scam these persons are running. Hope OP gets his money back.😢

Critic Critic
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You didn't get the modus operandi of the scammer/fraudster -> These mofos can simply create a fake page which looks exactly same as your bank's otp/pg, just like how they did here for the wibmo pg.
There's no single answer to avoid such scams. Self-awareness is the only key point.
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Helpful Helpful
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Next time OP please use an adblock to browse youtube or any website. Don't turnoff your adblocker even if the admin banned you from any website. They are the ones who accept any type of ads for money they should be responsible for this shit. 

Deal Subedar Deal Subedar
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This thing happen when you don't even look at the whole message. You just read the otp from notification without verifying amount. You enter & its gone. Nothing will happen now just be careful next time visiting suspicious websites.

Deal Cadet Deal Cadet
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Few banks dont mention amount if u r paying on merchant payment page instead of bank.. They just send otp.. Icici is one of them

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Deal Hunter Deal Hunter
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Many negative points already there ,hope you get your money back , do complain in cybercell 

20230715215443

Deal Cadet Deal Cadet
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another reason to use youtube premium smile

Heart of Gold Heart of Gold
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Another reason not to use YouTube app. 

Use YouTube vanced...

Wingman Wingman
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Here is something to do when transacting (offline or online): If you are transacting for 1000, set the credit limit/per transaction limit as 1100 and make sure only the mode of transaction is enabled (e.g., Online, POS, Contactless, etc).  


I do it for EVERY transaction and then either disable transactions for most of the cards or enable only a nominal amount. Also, make sure international transaction is disabled always if you are not using them.  

A single precaution will aways save you.    

I had the SBI card online transaction enabled a few years back and it was swiped in Australia for around 37K. Took 3 months for the case to resolve but support was helpful as I blocked the card and lodged a complaint the next morning (it happened in the night). So, better safe than sorry. 

Deal Cadet Deal Cadet
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not practical for everyone
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Generous Generous
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Site is down now, dimer attack

Generous Generous
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Or they are closing the site at night to save hosting charges
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Deal Subedar Deal Subedar
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It's a national emergency. Let them show the power of common Dimers.

Take pledge. This is a real CRIME of fake business.

Help the police/authority put the entire team of this scam in jail within 30 days.


Benevolent Benevolent
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Police don't do shit,thats the problem
Tax Wizard Tax Wizard
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2. if you’ve disputed the charge with your CC, it’ll be refunded back to you. You’ve to keep patience.------- @Faug       @faug - who bears the loss here ??? 

Critic Critic
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Insurance companies.
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Helpful Helpful
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It's mostly your fault, saw this site 1 year before. 90% off something was there. Only cc/dc allowed but txn was geeting denied. I used slice and set my card limit to ₹100. Always have precaution when you are dealing with new site.

Benevolent Benevolent
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It is not about fault finding, how OP can recover? 

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Deal Newbie Deal Newbie
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Late in the thread, the site is not working.

I have received a reversal on my  cii card.

It was 4-5 years ago, I have not used that card on any website and neither have I received any OTP.

As soon as I saw that message, I complained to CC.

BTW, we use loot terms in most of the deals. Scammers know how to loot in reality.

Deal Newbie Deal Newbie
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India is growing alot, not sure what seniors at govt offices doing without implementing compliance 🤷

Deal Lieutenant Deal Lieutenant
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Bro India doesn't have privacy laws, don't think of other laws.
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Deal Lieutenant Deal Lieutenant
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Screenshot2023-07-17at10.01.34AM

I think they masked the company with original brand name.

Deal Lieutenant Deal Lieutenant
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https://twitter.com/foodora...ia

This is scammer twitter ID. Report this too.

Deal Subedar Deal Subedar
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Adding one more point here,

We should not give/grant access to any app or browser to read OTP automatically and submit it.

Now a days in latest Android versions it only shows the OTP but that is very dangerous as we don't confirm the amount that is going to debit...

Deal Lieutenant Deal Lieutenant
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Guys, a few things 

1. Use virtual cards with a set limit for transactions on unknown sites.

2. Never provide OTP without reading the whole message smile Verify

3. Have all your cards customer care numbers fed into your mobile

4. Don't panic, block your card, call customer care, and explain the situation to them.

5. Report on the cybercrime website and local police for reference.

6. Make sure to spread the word to your family and friends so that they are also aware!

No one can cheat you without your consent!! Even if they have all the details about you, they cannot do anything without your mistake!

Deal Cadet Deal Cadet
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even genuine transaction doesnt have amount mentioned on the payment page, and even on SMS

i have seen with my ICICI account. 

Plain Stupid.

Wingman Wingman
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Thanks for asking this question here. Now I will be careful while making payment from any website.

Deal Cadet Deal Cadet
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Foodora site is not working but You can check their homepage on www.churchhos...de

Benevolent Benevolent
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Are there any firefox extensions that detect authenticity of a website based on user ratings like 'web of trust' ? 

Deal Subedar Deal Subedar
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@dopemonk any update? You tried filing complaints at cybercrime helpline , with tata and payment gateway ?

Deal Cadet Deal Cadet
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This is very dangerous shit. Scams have reached new highs and levels. Just a mention about cyber security in the G20 meet by that man is not enough at all but immediate action is most paramount. Thanks to our fellow dimers for many good and useful points which will be really useful to gain awareness and knowledge. Best wishes to OP to get this resolved and recovered.

Deal Newbie Deal Newbie
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Scams like these can be a real bummer. It's important to take immediate action to resolve the issue. First things first, contact your bank, ICICI, and explain the situation to them. Make sure to provide them with the screenshots and any other relevant information you have. As for priority email IDs, it's best to visit the official ICICI Bank website or give them a call to obtain the appropriate contact information for escalating your complaint.

Deal Subedar Deal Subedar
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Scammers are buying gift cards, probably selling gift cards somewhere to encash faster. Do your duediligence before buying GVs from strangers.

Deal Cadet Deal Cadet
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You should also reach out to RBI Ombudsmen. They are really quick and very helpful. I have experienced it myself.

https://m.rbi.org.in//Scripts/AboutUsDisplay.as...

Deal Newbie Deal Newbie
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I got trapped into this scam yesterday. Lost ₹13960 from my Credit card. However I immediately logged a complaint with my bank and they said they would reverse this amount on a temporary basis. However it would take 90 days for a resolution. I also reported with cybercrime. 

As per the RBI's circulation, if we report the fraud within 3 days the liability will not be transferred to the customer even in the case of customer's negligence. Can anyone advice me whether this holds true? I checked on RBIs website. It's clearly mentioned over there. But not sure about the practicality.

Tax Wizard Tax Wizard
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Did you pay in the same site ?
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