I saw an ad on Youtube for Foodora India website. It is mentioned as Tata Alliance website. Some offer is mentioned that 500 rupees food order in 50 rupees after coupon. I thought a new company is launched and they are providing big promo offer. Even the website is encrypted so I didnt doubt it. Final payment page was showing 50 rupees but when I added credit card and did the transaction, 40,000 rupees are deducted from my ICICI Credit Card. I have the screenshots. How do I complaint and resolve this issue? Will my issue be resolve by ICICI bank? Will the deducted amount be returned? Please let me know about your experiences. Please let me know any priority email IDS (emails of any high management).
Thanks.
![IMG20230715145140](https://cdn0.desidime.com/attachments/photos/905844/medium/IMG20230715145140.jpg?1689414498)
![IMG20230715151736](https://cdn0.desidime.com/attachments/photos/905847/medium/IMG20230715151736.jpg?1689414590)
As aamaadmi said Common Scam : Letting User pay the payment on their site by showing manipulative front end price but in backend it gets processed for higher amount. ( ALWAYS PAY ON BANK PAGE AND CHECK AMOUNT & MERCHANT)
Actions you must immediately take :-
1) Report https://cybercrime.g...n/ and note your complaint number.
2) Raise chargeback with your bank and share Cybercrime number as well.
3) Contact Payment gateway WIBMO https://www.wibmo.co/conta...s/ and attach Cybercrime details and tell them they will be held responsible for unknowingly supporting a fraud MERCHANT and future payment must be hold as risk flag.
Then how to check a genuine website?
I used to think about the possibility of fraud here and why no one has tried yet and see.
Some smart-ass merchants are also to be blamed for not writing the Txn amount on OTP SMS. They need to be beaten in their ass with a stick. This is one reason why I find rupay cards are risker. Also never enter OTP on the merchant or PG page, always go to the bank's page and enter there. Again, smart-ass merchants are coming up more with their own OTP page as if they are safe as a bank! I think RBI should give a notice to stop such things from the Merchant end. Let merchants only sell goods, not act like a bank!