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Credit Card Scam! Scame ! FOODORA SCAM

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Deal Cadet
dopemonk
I saw an ad on Youtube for Foodora India website. It is mentioned as Tata Alliance website. Some offer is mentioned that 500 rupees food order in 50 rupees after coupon. I thought a new company is launched and they are providing big promo offer. Even the website is encrypted so I didnt doubt it. Final payment page was showing 50 rupees but when I added credit card and did the transaction, 40,000 rupees are deducted from my ICICI Credit Card. I have the screenshots. How do I complaint and resolve this issue? Will my issue be resolve by ICICI bank? Will the deducted amount be returned? Please let me know about your experiences. Please let me know any priority email IDS (emails of any high management).
Thanks.

IMG20230715145140IMG20230715151736
Screenshot2023-07-15-14-38-55-873com.android.chrome
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Analyst Analyst
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As aamaadmi said Common Scam : Letting User pay the payment on their site by showing manipulative front end price but in backend it gets processed for higher amount. ( ALWAYS PAY ON BANK PAGE AND CHECK AMOUNT & MERCHANT)


Actions you must immediately take :- 

1) Report https://cybercrime.g...n/ and note your complaint number.

2) Raise chargeback with your bank and share Cybercrime number as well.

3) Contact Payment gateway WIBMO https://www.wibmo.co/conta...s/ and attach Cybercrime details and tell them they will be held responsible for unknowingly supporting a fraud MERCHANT and future payment must be hold as risk flag.

Benevolent Benevolent
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@guest_999

Then how to check a genuine website? 

Critic Critic
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@baludesi Always check the SSL certificate of the site by clicking on padlock icon in address bar of browser then clicking on more details(similar process for all browsers with slight differences). If the certificate is free like R3(if you don't know then simply copy paste the certificate authority name & search in google by typing the authority name followed by free ssl certificate) & if you find that authority does provide free ssl certificate then that is red flag no.1. Now go to any whois site & type the site name & search for its complete public details. If the site registered just a few months/year back & most of its details are hidden/no proper contact email/phone no. then that's red flag 2. Go to any big popular forum like DD & ask there if the site is genuine or ppl have some experience of the site & wait for replies. Unless confirmed by multiple users that site is genuine don't do any txn there.
Pro Entertainer Pro Entertainer
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I used to think about the possibility of fraud here and why no one has tried yet and see.

Some smart-ass merchants are also to be blamed for not writing the Txn amount on OTP SMS. They need to be beaten in their ass with a stick. This is one reason why I find rupay cards are risker. Also never enter OTP on the merchant or PG page, always go to the bank's page and enter there. Again, smart-ass merchants are coming up more with their own OTP page as if they are safe as a bank! I think RBI should give a notice to stop such things from the Merchant end. Let merchants only sell goods, not act like a bank!

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Benevolent Benevolent
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Complain to the cc but it's your fault here not sure if will be any helpful. Cyber complaint or fir seems to be an way.

Also a tip never keep your cards max transaction above 2-3k that's enough for regular use and can be updated instantly whenever needed.


Helpful Helpful
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Hey bhagwan!! Encrypted and seems so genuine. What heck!!  Need to be extra careful using cc online.

Benevolent Benevolent
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Encryption has nothing to do with safety Google has created this false narrative among people's.

Also the website is fake as hell I am sorry but op didn't looked into the details which were pretty easy to see hence caught in trap

Look yourself: https://www.foodoraind...n/

Cc @head_shark

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Benevolent Benevolent
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Foodora seems to be multinational big brand.

https://en.m.wikipedia.org/wiki/F...ra

Could you please share the website or app which you used for order.

Deal Cadet Deal Cadet
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https://www.foodoraind...n/

This is the website. There are multiple ads on youtube. There are 2-3 videos of scam happening on this website couple days old.

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Benevolent Benevolent
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I believe you have entered card details and OTP on merchant's website instead of payment gateway, enabling them to carry out a transaction at back end with higher amount. However in the otp SMS, the actual amount would have been there.

You must immediately dispute the transaction by calling credit card customer care and by email also to maintain a record and request for reversal and blacklisting of the merchant.

Can you share the OTP sms details of the amount paid and name of merchant?

Benevolent Benevolent
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Nowadays many merchants have their won otp page instead of payment gateway page not sure if such fraudsters can do that too if yes then it's easy to manipulate the shown amount then although the otp still have the correct details but the apps auto fetch the otps too.

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Deal Cadet Deal Cadet
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INR 40,000.00 spent on ICICI Bank Card XX7002 on 15-Jul-23 at BlueStone Jewel. Avl Lmt: INR 49,274.00. To dispute,call 18002662/SMS BLOCK 7002 to 9215676766.

The merchant name is BlueStone Jewel

Benevolent Benevolent
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Dispute the transaction immediately on the icici helpline number. BlueStone jewel may be a genuine merchant. Try to find out its telephone number and call them immediately and request to cancel the transaction.

BlueStone customer care number 1800 419 0066 / [email protected]

Request them to share transaction details, customer's name, address and mobile number to enable you to file FIR. Share the sms screenshot with BlueStone customer care on email.

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Deal Cadet Deal Cadet
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****** is OTP for purchase transaction initiated on ICICI Bank Credit Card XX7002. OTPs are SECRET. DO NOT disclose it to anyone. Bank NEVER asks for OTP.

NO AMOUNT WAS WRITTEN IN OTP

Deal Cadet Deal Cadet
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Share the website link 

Analyst Analyst
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As aamaadmi said Common Scam : Letting User pay the payment on their site by showing manipulative front end price but in backend it gets processed for higher amount. ( ALWAYS PAY ON BANK PAGE AND CHECK AMOUNT & MERCHANT)


Actions you must immediately take :- 

1) Report https://cybercrime.g...n/ and note your complaint number.

2) Raise chargeback with your bank and share Cybercrime number as well.

3) Contact Payment gateway WIBMO https://www.wibmo.co/conta...s/ and attach Cybercrime details and tell them they will be held responsible for unknowingly supporting a fraud MERCHANT and future payment must be hold as risk flag.

Deal Cadet Deal Cadet
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How to raise a chargeback? I called the customer care and they have raised a dispute. They are saying it will take estimated 9 days

View 13 more replies
Benevolent Benevolent
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Screenshot2023-07-15-16-27-20-560ce57feeccaa51fb7deed04b4dbda235

I m getting this SMS while trying a similar transaction 

Benevolent Benevolent
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How's the payment page?

View 21 more replies
Deal Subedar Deal Subedar
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anyone can fall in this trap, seems so legit 

Critic Critic
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Only those who neglected/never read basic guidelines regarding cyber security/scam which unfortunately is majority of people.
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Deal Captain Deal Captain
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Always remember otp message without mentioning amounts taken as suspicious, no matter from which website or app u have ordered. In the hurry people often make such mistakes not to check it during payment time. Now only online/cyber crime reporting will help.
Helpful Helpful
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inform TATA group

Deal Cadet Deal Cadet
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I am unable to find contact details of WIBMO. Their call doesnt connect and their email ID not found. If someone finds it, please send.

Deal Cadet Deal Cadet
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First things first:

1) If you have already called the Credit Card Bank and reported on the transaction and raised a dispute thats the first step.  (There is still a risk if the OTP received was for Rs. 40,000)

2)  I see that the domain foodora.com was registered at markmonitor.com, there is an email for complaints, send them an email  to [email protected] that its a scamming website and also provide some youtube link which also mentions its a scam site.

Hope atleast we can stop more people getting scammed.

***************** Domain Name: FOODORA.COM
Registry Domain ID: 1863083636_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.markmonitor.com
Registrar URL: http://www.markmonit...om
Updated Date: 2023-05-15T09:45:35Z
Creation Date: 2014-06-16T18:40:31Z
Registry Expiry Date: 2024-06-16T18:40:31Z
Registrar: MarkMonitor Inc.
Registrar IANA ID: 292
Registrar Abuse Contact Email: [email protected]

Critic Critic
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First of all, edit your post so that users don't mistakenly complaint against genuine Foodora company. The fraud website being discussed here is www.foodorain...in & it is registered by an Indian domain registrar "Endurance Digital Domain Technology LLP".

@admin

Helpful Helpful
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BHOOK TO MUJHE BHI LAGI HAI 😝

Deal Cadet Deal Cadet
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Op could have check website history before carrying out txn still couldn't believe how much ppl are dumb for discounts..

Deal Cadet Deal Cadet
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Why dont icici mention price amount in otp message for respective transaction? All the others banks are doing it

Heart of Gold Heart of Gold
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You should have set a small limit for online transactions when not purchasing from known e-com websites.

Deal Subedar Deal Subedar
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National crime reporting helpline - 1930 


Pro Entertainer Pro Entertainer
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I used to think about the possibility of fraud here and why no one has tried yet and see.

Some smart-ass merchants are also to be blamed for not writing the Txn amount on OTP SMS. They need to be beaten in their ass with a stick. This is one reason why I find rupay cards are risker. Also never enter OTP on the merchant or PG page, always go to the bank's page and enter there. Again, smart-ass merchants are coming up more with their own OTP page as if they are safe as a bank! I think RBI should give a notice to stop such things from the Merchant end. Let merchants only sell goods, not act like a bank!

Like Magnet Like Magnet
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Yes. Even flipkart has their own page to enter otp. #Shitkart

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Comrade Comrade
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One question op shared screenshot of the transaction. So he might be having some doubt before payment. Still he took risk

Deal Cadet Deal Cadet
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This page was also after the OTP submitted, hell it's still in my one of the tabs. It didnt change after
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Beacon Beacon
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Screenshot20230715201929Chrome
Beacon Beacon
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OTP is 624917 for LazyPay transaction of Rs. INR 32000.00 at CROMA                     on card 0878. Valid for 5 minutes only. Do not share your OTP with anyone for security reasons.

Beacon Beacon
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Bkc website seems too perfect

Benevolent Benevolent
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Bhai don't try with your genuine credit card details, they are capturing this data for future misuse.

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Helpful Helpful
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Yep, In the backend asap the user typing the card at the same time scammers are making a payment manually through croma/amazon by flipping the card to the original website. Very advanced technique bruh!! Anyone can easily fall. 


There is a whole team/bpo behind it. Manna padega bahut dimag hai.
Beacon Beacon
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they must be using some api as it shows the restro near my house, bc aj tk itne perfect website or khatarnaak scam nhi dekha, tagde tagde web developers lage honge website bnane mai

Comrade Comrade
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My suggestion to op to use per transaction feature available with credit card. It's easy and quick. It will help minimising loss in case of a fraud

Beacon Beacon
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GROUND FLOOR, 50-22/21, HOTEL GOLDEN PARK, ANNA SALAI, KODAIKANAL, TAMILNADU-624101

scammers are here

Deal Cadet Deal Cadet
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quick search on google maps say that this is an address of dominos pizza in kodaikanal
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