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Telecom companies with their disgusting tactics

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hdfc

Hey guys,

So this is the story,

I had an airtel sim in which I had a yearly recharge plan active (1799rs),

I started having connectivity issues like bad call quality, or no voice during calls.

Recently a family member got hospitalised, I am the one running for reports, bills everything.

During this I used to get calls from my insurance company regarding claims, but thanks to airtel, All calls were either not audible or voice broke between conversations, (Tier 1 city btw).

I got extremely frustrated with this, the person in front was too.

I decided to port to jio, I still had (150 days remaining) but what's the use of validity if the most basic thing (calling) didn't work?

Jio guy warned me about the scammer (redacted for safety) guys scam calling at last moment, I thought they were just badmouthing the opposition.

I recharged for annual jio plan 3000rs and left for hospital.

Cut short the next day I get a call from a personal number, Truecaller said JIO mnp team.

I thought maybe it's for verification, I picked up the phone, The lady in front goes :

Lady : I am from the jio mnp team, is this mr xxx speaking?

Me : Yes

Lady : I am from the jio mnp team, I can see you have raised a porting request from airtel to jio

Me : yes I have

Lady : For porting from airtel you have to cancel the existing airtel connection.

Me : (knowing this isn't the process) okay, what do I have to do

Lady : You have to send CANCEL <SPACE> your number to 1900, This will cancel your airtel connection and jio plan will start.

Me : (At this point I knew it's scam) You are from <scam> aren't you?

Lady : No sir, this is a new government rule

Me : Shut up scammer (hangs up)

The thing is I had already made 3000rs recharge on jio by this point, So cancellation of porting means total waste of money, no refund will be given.

Stay alert guys, Confirm the process thoroughly before listening to any company, they are there to just earn money from you and even if it costs you a lot of money THEY DO NOT CARE

Edit #1 : After reading comment of gaurav mittal, Changed the topic to not bash any one party.


Possibility of it being any of the two parties is existent, But the porting guy warning me beforehand has me still tilted towards one side, But whatever the reality be,

This post is not made to bash any company, only to spread awareness about ongoing scams and how to stay safe.

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Deal Lieutenant Deal Lieutenant
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Truecaller Showing JIO MNP Team , Shocked hushed , New Technique Implemented

Cool Cool
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These companies will go to any degree to get those profits, even if it costs anyone their hard earned money.

The thing is it was a personal number as well, So they can just wash their hands if anyone complains anywhere, they will say, It was not us it was someone else pranking you so that you can be on our network, which will benefit us btw.

Wishlist Champion Wishlist Champion
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One question

How you can recharge before porting?

Finance Mentor Finance Mentor
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Probably OP gave money in advance to the store guys to recharge after porting is done. 
This shouldn't be done as well.
Finance Mentor Finance Mentor
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Airtel was big enough to fight with jio other small companies are already gulped digested and pooed by Jio

Wishlist Champion Wishlist Champion
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@drupal

FYI 

Airtel gulped BPL mobile , unior, Aircel wheareas Jio none

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Deal Cadet Deal Cadet
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Chortel , once a scammer always a scammer.. Finding backdoor to cheat people. tired_face

Deal Cadet Deal Cadet
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Does it matter if I have a Punjab Airtel Sim and staying in Delhi ?

Will it afffect any connectivity issues ?

Savings Mentor Savings Mentor
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I got scammed by Airtel last week. After paying ₹299 to Jio for prepaid recharge. The guy called and lied he was calling from Jio MNP team (mobile number portability). He gave details like exact time I had sent porting SMS, wasn't really aware Airtel could sink so low to prevent porting out, so I believed them to be genuine Jio people. He said there was some technical issue so by mistake my prepaid was recharged as postpaid and told me to send CANCEL SMS and then re-send PORT SMS. Then once I had sent CANCEL SMS, the guy hung up and became unreachable.

What can I do? Please help. I do have the entire phone conversation recorded and that Airtel fraudster's phone number

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