After Jio's complaint, Trai directs telcos to allow SMSes for porting under any tariff plan
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The telecom regulator has ordered telcos to allow subscribers to be able to port out to another telecom operator irrespective of their prepaid or postpaid tariff plans. The decision comes within days of Reliance Jio Infocomm alleging that Vodafone Idea’s new tariff plans disallow consumers below a certain threshold of tariff plans from porting out.
If you have min. balance you should able to port.. Not sure why i require a plan for this..Even if they charge 5 rupees for a porting SMS it should be fine..
Really don’t understand why we need a plan to send message..
Sorry, but what is the final summary?
Can we now port out of JIo/Airtel/Vi/BSNL even if we don’t have a SMS pack? i.e, we can send port out SMS now on active sim?
What about SIM where plan validity has expired and is in the grace period (only incoming)?
any Airtel guy able to Port?
messages to 1900 isn’t getting sent, had even tried a few days ago.
I last recharged with 179 and the unlimited pack expires in 2 days.
579 SMS left.
No my spare airtel sim has 79 now 99 pack
Not able to send PORT says message failed
TRAI on Tuesday directed telecom operators to “immediately” enable port out SMS facility for all mobile users requiring it, irrespective of value of their tariff offer, vouchers, or plans they have opted for.
See the details below
https://wap.business-standard.com/article-amp/c...
Here are the full details
Sector regulator TRAI on Tuesday directed telecom operators to “immediately” enable port out SMS facility for all mobile users requiring it, irrespective of value of their tariff offer, vouchers, or plans they have opted for.
TRAI’s stern missive on smooth network portability, assumes significance as Reliance Jio had recently written to the regulator complaining that the new tariff structure of Vodafone Idea (VIL) allegedly restricts entry-level customers to port out their mobile number from its network.
Telecom Regulatory Authority of India (TRAI) has taken a strong note of telecom service companies not providing outgoing SMS facility in certain prepaid vouchers.
In a direction issued on Tuesday, TRAI said in recent past it has received complaints from subscribers over their inability to send SMS on short code 1900 specified for UPC (Unique Porting Code) generation, for availing mobile number portability facility despite having sufficient balance in their prepaid accounts.
“Now therefore the authority…directs all access service providers to enable, with immediate effect, for all mobile subscribers, both prepaid and postpaid, requesting for a unique porting code, the facility to send SMS on short code 1900, in order to exercise their right to avail porting facility in accordance with the Telecommunication Mobile Number Portability Regulations, 2009 … irrespective of the value of the tariff offer/vouchers,” TRAI said in its direction.
The regulator asserted that the practice of non-provision of the facility of sending mobile number portability related SMS in certain prepaid vouchers/plans is a “contravention” of norms “as it takes away the consumers’ right, provided for in the regulations to avail mobile number portability facility”.
The current rules require every access provider to facilitate in its network, mobile number portability to all subscribers, both prepaid and post paid, and on receiving specific request, provide the facility on a “non discriminatory basis”.
“And whereas…MNP Regulations provides that every access provider shall set up, in its mobile network, a mechanism for the purpose of receiving Short Message Service (SMS) from its subscribers requesting for a unique porting code and forwarding the same to the Mobile Number Portability zone to which the mobile number belongs…,” TRAI said.
Jio, according to sources, had complained to TRAI that VIL’s new tariff restricts people opting for low value plans from porting their mobile number as outgoing SMS facility is not available in the entry level plans of VIL.
Vodafone Idea, in November, raised mobile services and data rates by 18-25 per cent. Under the new tariff structure, VIL increased the entry level plan with 28 days validity to Rs 99 from Rs 75 but the entry-level plan is not bundled with SMS service.
As per Jio’s complaint, VIL is providing SMS service in plans priced at Rs 179 and above.
Anybody tried.??..I have voda 79 and jio 98 plan..not working on both……The order is absolutely vague …they should have specified…that even with 10rs possible or any plan …left it in hands of operators to decide….
since Jio complained they took this step. Let’s the jio also make another complaint that service providers should provide sms facility at 1/- or 2/- or even at 5/- for those customers not having sms facility in their base packs.
What would happen to airtel money wallet bal if I port !
It will be there.
Just login with the number.
?
As of now ,only port out SMS is mentioned
Good thing, that R-Jio keep conversing with TRAI/ Government and keep updating them on what is happening around.
Else poor TRAI/government would be soooo helplessly in the dark.
Where would the government be, had Reliance/ Reliance Communications not been around or not communicating with the government/TRAI!?
As far as I know 2-3 years back ,there was no minimum recharge criteria & JIO started this whole process of minimum monthly recharge criteria
It’s time Npci and banks also complain to trai regarding Upi messages.
If it weren’t for the complaint filed by Jio, TRAI would have continued to turn a blind eye to the consumer complaints. Such a pathetic organization.
If it weren’t for the complaint filed by Jio, TRAI would have continued to turn a blind eye to the consumer complaints. Such a pathetic organization.
Its a organization kept inside Ambani’s one of the pocket