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Frequently Asked Questions (FAQs)
Offer period: 00:00 hours 9th Oct 2021 to 23:59 hours 12th Oct 2021
What is the 10% Citibank Offer (“Offer”)?
a. Offer on payment with Citibank Credit Cards, Credit Card EMI and Debit Cards
c. Offer and Maximum Savings as below:
Credit Cards:
Categories
Maximum Discount per Credit Card Non -EMI
Maximum Discount per Credit Card EMI
Max. Discount Per Card
Mobiles
INR 1,250
INR 1,500
INR 1,750
Grocery*
INR 300
INR 300
Others
INR 1,500
INR 1,750
*Baby, Pet products are part of Grocery offers
Debit Cards:
Categories
Maximum Discount per Debit Card Non -EMI
Max. Discount Per Card
Mobiles
INR 1,250
INR 1,500
Grocery*
INR 300
Others
INR 1,500
*Baby, Pet products are part of Grocery offers
d. The minimum Transaction for each of the specified category needs to be met for the customer to be eligible for the respective discount.
e. The Maximum discount is Rs. 1,750 per Credit card and Rs. 1,500 per Debit Card
f. Any cancelled order(s) will not be eligible for the offer and the refund amount of such order will be adjusted against the instant discount amount.
What is the minimum transaction size for the discount for the duration of the event?
The minimum transaction amount to avail the Instant Discount is INR 2,500 (For grocery) and INR 5,000 (For all other categories) in a single transaction on Amazon.in, net of buybacks, refunds and cancellations.
What if I cancel my order?
The Offer is applicable for a successful transaction. If Instant Discount is availed on any purchase, and the transaction is subsequently cancelled, the refund amount of such orders will be post adjusting the instant discount amount availed on the purchase.
Would I get the Bank offer even if I make a part payment using my Amazon Pay Balance?
Yes, you would get Instant Discount but only on the amount charged on your Citibank Card. Also, to avail instant discount, your Citibank Card should be charged for a minimum amount. For example, if total transaction amount is INR 8000, and INR 1,000 is paid using Amazon Pay Balance and INR 7,000 is paid using Citibank Card, then instant discount would be given on INR 7,000 and not INR 8,000. Similarly, if INR 7,000 is paid using Amazon Pay balance and INR 1,000 is paid using Citibank Card, then customer would not get any discount because the amount paid using Citibank is less than the minimum required transaction value of INR 2500 for grocery or INR 5000 for other categories.
- Groups
- Citibank