With RBI taking strict actions on Buy Now Pay Later (BNPL) service providers, many are looking to permanently delete their account. Their reasons include CIBIL Score negative impacts, personal info misuse, and higher interests among others. Thus, we have got you the way to Delete Amazon Pay Later Account Permanently instead of just Deactivating or Temporarily Pausing it. You can also keep it inactive as it has no drawbacks.
Before proceeding, make a note that once you close your Amazon Pay Later account permanently then you may not be able to reopen it. After closure you will see ‘Blocked (Locked)’ status on your Amazon app in Amazon Pay under Amazon Pay Later. You can also read our article on How to Delete SlicePay Account Permanently?
Amazon Pay Later: All you need to know
Amazon Pay Later is a Buy Now Pay Later service whose lending partners are Axio (formerly Capital Float) and IDFC First Bank. You can pay next month or in EMIs ranging from 3-12 months. The credit limit here is upto ₹60,000.
Amazon Pay Later has got good return/replacement/refund norms which enables its customers for hassle-free online shopping experience. Its late payment fees range from ₹100-₹500 plus 18% GST.
Talking about offers, they are limited to only Amazon Pay services like recharges, bill payments, travel bookings, Amazon shopping, and others. Usually users get it in the form of Amazon Pay Cashback. New Amazon Pay Later users get attracted with good offers.
How to Delete your Amazon Pay Later Account Permanently?
Checkout the ways in which you can Delete your Amazon Pay Later Account Permanently.
Contact Amazon Customer Care
You can Contact the Amazon Customer Care Team to Delete your Amazon Pay Later Account Permanently. There is the call and chat option available. This is better than the email process.
Contact Axio (formerly Capital Float) Customer Service
If the above method does not work then go for Axio support if it is your lender. Their Working Hours are 9:00 am to 9:00 pm on All days.
IDFC FIRST Bank Customer Service
If IDFC FIRST Bank is your lender then this is the sure shot way to Delete your Amazon Pay Later Account Permanently. You can call the IDFC FIRST Bank Customer Service team on 1860 500 9900 from 9:30 am to 6:00 pm on all working days except 2nd and 4th Saturday and Bank Holidays.
Reach out to RBI Ombudsman
If none of the above works then the only way out is RBI Ombudsman. You can Reach out to the RBI Ombudsman and file a complaint. Simply register, give complaint details, and submit. After this you will get a tracking ID for checking the status of your complaint. You will then get an email notification once there is a reply from RBI.
Checklist to Successfully Close your Amazon Pay Later Account Permanently
Make sure that your Amazon Pay Later account is permanently closed instead of Deactivated or Temporarily Paused status by following the checklist below.
Clear your pending dues.
Check for NOC from your lending provider which says that your Amazon Pay Later account is closed with all dues paid. It usually comes in 2-3 weeks of your account closure request.
After closure, your CIBIL score will go down a bit, but will be back in sometime.
Your CIBIL report may show Amazon Pay Later active as it might take 2-3 months to reflect closure.
Related Reads:-
How to cancel Amazon pay later account (2020)
Alert! Regarding Amazon Pay Later
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