https://www.desidime.com/comments/permalink/10517106
Yep, zepto is good only for deep discounts with utilization of zepto cash....
ZEPTO - Review / Experience
ZEPTO Review / Experience
1. INFLATED MRPs : Yes -- for one product lets say Jeera - zepto has got many brands .. Most of them are inflated MRPs. I have devised a method to filter and purchase products from zepto - only if is 50% or more discount. With this - I get the product for its near - exact value compared to market value.
https://www.desidime.com/discussions/awareness-...
2. PERIODIC DISCOUNTS -- Zepto periodically comes with discounts on grocery products - which have expiry date close to 2-3 months .. Specially their own brand grocery product - Brand name - "Good daily".
3. SUPPORT: I have not encountered problems with zepto - complaints raised on twitter DM - gets solved in a day or two. Though their customer care are a bit slow.
4. PROMOTIONAL CREDITS: Zepto periodically credits money in zepto wallet 40, 50, 100 - which has an expiry of 1-3 days random.
5. Zepto SUPERSAVER : Recently zepto has come up with - 2 modes to order to cater customer with higher amount orders. Min Order : 999rs .. You will approximately save - 80-100 rs on 1000 rs order - purchase value of a product on supersaver mode - is 5-10% discounted.
6. Zepto PASS : With zepto Pass you get free delivery + 5-10% additional discount on orders above 299
NOTE: i use zepto only for for small orders. No bulk orders
Deal Wiki
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Last updated by: kriti.sharma195
Zepto, one of the first quick commerce grocery delivery app, has garnered mixed reviews from users regarding its service quality and pricing. Here's what Dimers had to say!
Positive Feedback:
- Speed and Convenience: Many users appreciate Zepto's promise of delivering groceries in as little as 10 minutes. This rapid service is facilitated by strategically located dark stores, which allows for efficient order fulfillment. Users have reported that the app is user-friendly and easy to navigate, making it accessible even for those who are not tech-savvy.
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Customer Support: The support team has received high praise for their responsiveness and effectiveness. Users have highlighted instances where customer service representatives quickly resolved issues, contributing to a positive overall experience.
Reference- https://www.desidime.com/discussions/blinkit-vs...
Negative Feedback:
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Pricing Concerns: Some customers have noted that Zepto's prices, particularly for fruits and vegetables, can be significantly higher than local markets. Reports indicate that prices can be double what one might pay offline, leading to dissatisfaction among budget-conscious consumers.
Reference-
https://www.desidime.com/discussions/awareness-...
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Service Reliability: There are complaints about inconsistent delivery at times. While the app advertises quick delivery, some users have experienced delays that exceed the promised timeframe and also bad products delivered. Additionally, issues with payment options, such as zepto cash not being available for certain users, have also been reported.
Reference- https://www.desidime.com/discussions/zepto-4f4a...
Reference- https://www.desidime.com/discussions/is-buying-...
Tell how often you use Zepto for your home needs and your postive or negative Zepto experience.
Top Comments
20 Comments
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13 Dimers
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https://www.desidime.com/comments/permalink/10517175
I have been using Swiggy, BB and Zepto for 4 years.
All of them use similar strategies.
Usually the packed products from various brands which are actually available at MRP at local store, are available at MRP or lesser price. They cannot inflate prices of same.
In case of loose products, it's like general sabji market. You will find some products cheaper some other vendor and expensive at some other.
But it hardly makes any difference.
On the other hand we get convenience of these products getting delivered at our home. Ofcourse you will have to pay a little for that.
Plus there are these card discounts
https://www.desidime.com/comments/permalink/10520796
most of my friends do the same in office.
https://www.desidime.com/comments/permalink/10521039
There is reward for not shopping and no reward for shopping regularly. 
The problem with zepto is either super high discounts including free zepto cash or inflated pricings along with cherry on top surge fee. Instant orders mostly settle around Rs.100-200 because that is the normally a consumer spend when out to buy for small instant shopping so i take is as 10%handling fee.
https://www.desidime.com/comments/permalink/10521220
Extorbitent prices & addl surge fee ,rain fee.Use only for buying milk if they offered free cash. utter waste.Indeed fraud app.
https://www.desidime.com/comments/permalink/10521430
Mujhe to app ui hi smjh nhi ata
Kal parso pehli baar order kra tha ghee offer tha tha shyd
https://www.desidime.com/comments/permalink/10521777
Zepto Pass too come at discounted rates at times. If not used for a month they will provide a month pass for 1 ₹, else they charge ₹19 or ₹ 39.
We also get discounts on different credit cards if payment is made through specific bank credit cards.
The most absurd is the surge fee and busy message when ordering is not allowed for a time period.
https://www.desidime.com/comments/permalink/10522847
Try always checking with different mobile number the prices are differ from one mobile phone a different price and from another mobile phone a different price so the prices are not constant it differs on how you order and what is your frequent items are getting delivered
https://www.desidime.com/comments/permalink/10552344
How to filter or sort products from low to high in zepto as i didn't find any where in UI ? If we have zepto pass we still need to buy min 99 to get free delivery ? @Mayur_Pune
https://www.desidime.com/comments/permalink/10552575
no filter available in zepto .. its manually done.. yes even with pass 99 rs fro free delivery
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https://www.desidime.com/comments/permalink/10552447
I recently got to know about a weird practice Zepto has recently started.
I wasn't in Pune for a few months, so, hadn't used Zepto for a while. Obviously they lure users by crediting Zepto cash so that the user starts ordering again. I wasn't able to use Rs. 125 worth Zepto Cash and when I contacted their support on X, I got to know that the Zepto Cash is unusable because I didn't use Zepto for 5-6 months and that I need to place an order first, then the 125 Zepto Cash can be used on the next order.
I conveyed to their support team that this is a very weird dark pattern from Zepto and the fact that you credited 125 Zepto Cash to bring me back, after hearing this, I'll be long gone. I asked them to not spam me with SMSes regarding this credit of Zepto Cash if it can't be used.
https://www.desidime.com/comments/permalink/10552572
yes.. your experience.. sounds quite fishy..
Apparently, they have a very weird policy to restrict users from using zepto cash..
thanks for bringing this to notice.
Apparently, they have a very weird policy to restrict users from using zepto cash..
thanks for bringing this to notice.
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Yep, zepto is good only for deep discounts with utilization of zepto cash....
I only order through zepto when they credit my wallet.