worst site ever experienced

Timtara is the worst site I have ever seen. You order the product, but neither get the product nor the amoung is refunded. And you will just keep on calling to the customer care number who has nothing to to do than to escalate the issue to fucking backend staff.
Check this order still in payment refund pending state past 3 months:
Order #10263592
Order Date: 31-05-2012
Recipient: Pratik Baser

This order is marked as Payment refund pending

Your Order Contains the Following Items:
1 x Riona Mobile Charging Holder Mobihold for Mobiles, ipod, PDA, MP3