Worst online shopping & very very poor customer care

Never #Paytmkaro #PaytmmallI purchased Volta’s ac from paytm on 31st May18 and it was delivered on 2ndJun18 immediately I called #Voltas n they did best service, next day technician installed window ac but on commissioning a noise was coming from ac next day Volta’s engg visited and informed that fan is damaged and don’t run ac otherwise it may damage pipes and probably a gas leak.I immediately written a mail to paytm and worst customer care experience was in my front.Afte four day of complain they asked me details and pics I immediately shared and they approved product return but after 3 day sms from courier received in morning but in after noon without any call or visit I received another sms that your pickup cancelled. I complained this incident but after few day I got your return rejected by seller #Sargam with allegation that you cancelled the pickup.Then after numerous calls th worst customer care they again approved pick but then daily basis my follow up with care product was not picked till today.Liear care persons console me that pickup will be done and case is on priority.But after more than 25days of struggle and unused damaged product this afternoon then again rejected return with allegation that you cancelled pickup.Very Funny part of stupid Paytm mail subject is your returned rejected by seller because you cancelled pickup and in mail details written:1 original invoice not there.2 original accessories not there.3 product it tempered.How you can trust cheating firms.Actually paytm is gud for recharge not for buying .I read so many reviews that they are selling refurbished and damaged products and never respect returns policy like Flipkart and Amazon. It is proved right in my case.