Worst Experience With Indusind Bank

241°
Finance Ninja
Spanjaykumar

Opened Account Online on 14 August: Indus delite & deposited Rs 25590 & applied delite Debit card Which charges Rs 590.

After 3 days received call from indusind customer support & they was trying to make me fool & wanted to Issue me a premium card which charges 5K but the didn't mention charges but at last final confirmation team told me charges....& After that my reaction:😳

They dispatched welcome kit on 18 August via Speed Post but it's not Speed Post it's slow post, parcel showing Dispatched since 19 August so today I contacted customer support regarding it but she wanted to issue me premium card & immediately blocked my debit card without my confirmation😕

I disconnected the call & again called to unblock my debit card but she was also trying to issue premium debit but I clearly told need only Basic card but she told me your address mismatch (due to paytm full kyc my City name showing Noida & also I am not able to do full kyc)

In shorts:

:25K + 10K stuck 

:Not able to do full KYC showing you have already completed or you don't need full KYC (issue due to Paytm Bank account)

: No debit card/ Welcome kit received 

:Not able to set UPI pin showing aadhar not registered but whenever I am trying to link aadhar online in account it's showing aadhar already registered

: Worst customer support 😤

Need your suggestion 🙏🏻

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33 Comments  |  
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Mobile Guru Mobile Guru
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If your money stuck in account you can withdraw anytime using Aadhar AEPS.

Finance Ninja Finance Ninja
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But it's showing aadhar not registered😕 & I was trying to do FD on January month but didn't process it so due to this issue I was not able to open account so first I did 10K FD then I was able to open saving account...now I want to withdraw all my funds from this worst bank.....Such Main Kachra Bank Hai.... Maine To Pre-approval CC Ke Liye Sardardi Le Li😕

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Deal Lieutenant Deal Lieutenant
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Well for me, it was smooth experience, executive came home and account was opened next day. Initial cheque of 25k and gave me own choice account number. Too impressed by there service.
Finance Ninja Finance Ninja
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Maybe you have opened AMB Maintain Account but I have opened Zero Balance Account Which Can be opened only online mode,I live on rural area where no one wants to visit for banking services... Indusind Bank Customer Support Is Worst.... whenever I Contacted regarding my issue They always tried to sell premium card.

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Hunk Hunk
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Go to the nearest IndusInd Bank and complete your KYC.

Generous Generous
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Wait for a week or two. Sometimes it takes time to send the Welcome Kit. 

Finance Ninja Finance Ninja
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They send it on 18 August....more than 10 days passed but its not moving from current location.... that's why I called customer support & she oversmart lady immediately blocked my DC without my confirmation & she wanted to Issue me premium card.

1000098150


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Deal Cadet Deal Cadet
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Send an email as Complaint and mention everything in detail. If u did not get satisfactory response file a complaint with RBI Ombudsman

Deal Newbie Deal Newbie
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Any way to get indusind pre approved credit card ? My application was instantly rejected 10 days ago when I tried to apply for rupay platinum credit card. I have now opened indusind digi start account with zero balance initial funding of 20k. Also, received debit card and welcome kit.I'm having indusind branch in my small town.

Finance Ninja Finance Ninja
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Same here, Applied 4 times and application rejected instantly. I opened indus delite account on August month and till now I have done nearly 2-3L rupees transactions using DC and also paid 10+ Bank CC bills on Indus app and maintained 1L balance in account but haven't recieved Pre-approved cc offer. Updated Serviceable area address in account and 2 days ago applied cc and application rejected Instantly.

Address to Jaipur ka update karwa diya but branch non serviceable area main, kuch month main offer nhi aaya to account bhi jaipur branch main hi Transfer karwa lenge.




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Deal Subedar Deal Subedar
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@Spanjaykumar issue resolved or not and whatever they are promising on their website will be fulfilled by them or not???



Deal Subedar Deal Subedar
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@Spanjaykumar kuch pucha hai bhai ignore kyon kr diya🤦

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