Worst Customer Experience

Very bad customer service! I ordered bday cake and flowers on 1st Feb 2019 for my mothers bday They delivered only the fresh flowers as a birthday gift to my mom and missed cake delivery and they do not bother to fix it. Hard to communicate with them because everytime different person pick up the call there and i need to explain them complete story from USA . I spoke to one of their executive sahil and he told me he will call me back in 30 min and guess he never gave me the call , even though they call u back million times before the payments are made, but not after. They are just money chaser, can’t trust!!! Thep spoiled my mothers bday and another thing is I stay in USA and I am giving them business from almost 3 years for bday , anniversary , diwali etc and these people does not have any service for customer loyalty and not at all care for their customers . I will never recommend them and suggest people to opt for swiggy and other platform , they are best and care for their customers.