What a waste of time money and effort

I am writing to express my utmost dissatisfaction with the abysmal service provided by PharmEasy, particularly in regards to their delivery and customer care services. I trust you will address these concerns promptly and effectively.

1. *Unresponsive Delivery Executives and Poor Customer Care:* The delivery executives affiliated with PharmEasy consistently fail to respond to calls, rendering any attempt at communication futile. Furthermore, the quality of customer care service is shockingly inadequate. Attempts to contact the provided customer care number yielded no results, exacerbating the frustration and inconvenience experienced.

2. *Ineffectiveness of Customer Care Channels:* Despite the purported availability of customer care support through the app, the provided contact number fails to connect, leaving customers stranded without recourse for assistance. This blatant disregard for providing functional avenues for grievance resolution is unacceptable.

3. *Immediate Regret Over Membership Purchase:* Within a mere 48 hours of purchasing a PharmEasy membership, I am already regretting this decision due to the appalling service experience encountered. As a result, I hereby request the cancellation of my membership without delay.

4. *Failure to Communicate Delays:* Despite placing an order, I have been left waiting for two days without any communication regarding the status of delivery. It is unfathomable that PharmEasy cannot even fulfill the basic obligation of informing customers about delays or complications in the delivery process. This lack of transparency is indicative of a severe deficiency in operational integrity.

5. *Loss of Confidence and Future Advocacy:* As a result of this distressing experience, I have lost all confidence in the reliability and professionalism of PharmEasy. Not only do I intend to discontinue using your app in the future, but I also pledge to share my harrowing experience with others and actively dissuade them from utilizing your services.

In conclusion, I urge you to address these grievances promptly and implement measures to rectify the systemic failures within PharmEasy's operations. Failure to do so will only further tarnish the reputation of your company and drive away loyal customers.

Sincerely,

Raghuram