Waste Service and Cheated

Hello Everyone I buy Micromax mobile phone it is defective product and it is not working I raised complaint and I called snapdeal customer care more than 15 times 1 month over still no response from snapdeal and cheated company and waste products and every snapdeal customer exctuive says your problem solve in 24 hrs till now 14 member says like that only I usually call you said 24 hrs but iam calling after 48 hours no one call me what is the response of snapdeal really its a waste service