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Warning: Don't keep your hard earned money in Neo banks such as fi money and Jupiter and other bla bla bla banks

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am_Batman
These banks are freezing all the amount in your account citing any reasons.

Generally in physical banks, only the amount in question is freezed and not all but these Neo banks are taking customers for granted. Customer support is also Pathetic for these cases.

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Pro Entertainer Pro Entertainer
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This is already known, what's new in this?

Deal Subedar Deal Subedar
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Jupiter is fine but Fi is not, my account got freezed and I answered the question they asked and within 3 days someone contacted me and said that for what purpose I have opened the fi account - I answered

I asked the reason for the freeze the person said you've done a lot of txn with xyz (it's a small merchant -office k samne chai ki tapri) paid 100-50 for chai sutta everyday and there's no business use otherthen paying bills for 2% cash for which is also not crossed 1-2L  and asked salary slip I straight away denied to share and then after a day received response over Twitter account unfreeze request sent to bank 🏦

so yes stay away from neobank (don't park your monay) just use for offer's only.

Firestorm Firestorm
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But how can u keep so much money in such duplicate "banks" they are just startups .. waiting to trap everyone ... Atlast they'll file for bankruptcy... Its better to open zero balance accounts like axis asap/kotak 811 ... Ye they too pay interest for keeping money ...ya i know u wont earn 2% every transaction buttt....Atleast ur money is safe .. and these banks r also too big to fail

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Pro Entertainer Pro Entertainer
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This is already known, what's new in this?

Hunk Hunk
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Great

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Helpful Helpful
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faced same and recovered also by having a tough chat with Equias bank

Benevolent Benevolent
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please share all details bro
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Generous Generous
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RBI bamboo it away 

Deal Subedar Deal Subedar
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Jupiter is fine but Fi is not, my account got freezed and I answered the question they asked and within 3 days someone contacted me and said that for what purpose I have opened the fi account - I answered

I asked the reason for the freeze the person said you've done a lot of txn with xyz (it's a small merchant -office k samne chai ki tapri) paid 100-50 for chai sutta everyday and there's no business use otherthen paying bills for 2% cash for which is also not crossed 1-2L  and asked salary slip I straight away denied to share and then after a day received response over Twitter account unfreeze request sent to bank 🏦

so yes stay away from neobank (don't park your monay) just use for offer's only.

Hunk Hunk
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Both are based on same fundamentals no diff . Same to same, ekdum same.

Budding Star Budding Star
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Warning understood. Thanks for information 

Finance Mentor Finance Mentor
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I'm using BoB account for all small offer cb upi shit all day for more than a year, still running like a bull, no issues... had opened online mainly for 3 rupay platinum cards, never visited branch...

Hunk Hunk
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These banks give no issues bro or very minimal issues , using au bank, pnb and sbi for 6-7 years.
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Benevolent Benevolent
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What's the reason provided ? Probably transaction worth 89K triggered the freeze to decrease fraud risks.

Hunk Hunk
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Nopes
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Talk-Of-The-Town Talk-Of-The-Town
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Same I used SBI account for upi purpose

Problem was that ki I used that account aggressively in its first one month and it got freezed

Also then no issues manager asked to submit one application and kyc docs and instantly unfreezed

Btw how to close this Jupiter account ?

Deal Subedar Deal Subedar
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What about indusind and RBL bank 

Firestorm Firestorm
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But how can u keep so much money in such duplicate "banks" they are just startups .. waiting to trap everyone ... Atlast they'll file for bankruptcy... Its better to open zero balance accounts like axis asap/kotak 811 ... Ye they too pay interest for keeping money ...ya i know u wont earn 2% every transaction buttt....Atleast ur money is safe .. and these banks r also too big to fail

Finance Mentor Finance Mentor
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Axis asap is not zero balance account 

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Deal Lieutenant Deal Lieutenant
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Fi money has imposed credit freeze on my account and asking to submit some documents to unfreeze which I don't intend to do.

I have withdrawn all my money.

How to get this account closed?

Finance Mentor Finance Mentor
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What documents they asked?

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Finance Mentor Finance Mentor
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Indie is baap of all debit freeze accounts stay alert and don't park your money in indus indie they are randomly freezing accounts even for small transaction suspicious activity freeze is triggering

Deal Newbie Deal Newbie
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one card is under rbi scanner

Deal Newbie Deal Newbie
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why is RBI not cracking down on this malpractices 

Trailblazer Trailblazer
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Many PPL experienced in the past Neo banks r just for small transactions

Generous Generous
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otehr problem is with their neo debit card which are not accepted at many ATM machine (of other bank and old aTM ), once i was with my gf shopping in market and gone with jupiter debit card , and i run almost 7 atm of diff bank (sbi,pnb ,idbi,icici, hdfc etc) and none accepted Jupiter debit card, i contacted jupiter customer care they said to visit Federal bank ATM as some update is needed . and this is delhi i am talking about imagine the scenerio at some remote tourist place

since then i jsut carry SBI debit card for my cash need and faced no issue 

Post Emperor Post Emperor
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Thanks to aware

Deal Newbie Deal Newbie
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How to close the account?

Is it possible to close without visiting branch?

replyuser
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