Very bad experience

I have bought st.botanica omega 3 but after 4 days i notice that my whole body has got red rashes and red bumps all over the body,i contact with your team but it has been 1 week now they are only send me system generated mail saying that allow 24 hours to resolve your problem and still i am stuck in this situation.i want to return that product because it has side effects feature.and it is costly also i can not throw it..i want my money back.i feel like cheated by 1 mg.order id is PO20220256315190