URGENT: Seeking Support for Fraud Transaction Resolution
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I'm facing a serious issue with SBI regarding a fraudulent transaction that I’ve been trying to resolve for a while now. Despite escalating it through various channels—from customer care to the branch manager and even the nodal team—I'm still nowhere close to getting my refund. The status keeps changing across different sources. 😞
I've tweeted about this and would deeply appreciate it if you could help amplify my request by liking, retweeting, or replying to my tweet. Your support can make a huge difference in getting the attention needed to resolve this. 🙏
🔗 https://x.com/Manohar_KJ/status/1829550131093...61
This money means a lot to me, and any help in spreading the word would be invaluable. Thank you! ❤️
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My initial similar case wrt CC was rejected considering the reason as I haven't contacted bank first. Hence this will be my last option
Get all the following steps done in email FOR CREATING RECORDS
1) First complain to bank branch first (WRITTEN RECORD OR EMAIL)
2) branch will ask FIR so get that ready (FIR FROM POLICE STATION)
3) if branch staff dont support escalate to manager immediately on the same day (SAME WRITTEN APPLICATON IN STEP 1 WITH ESCALATION)
4) if bank manager dont provide proper resolution then escalate to bank head office via nodal officer i guess (EMAIL AND VISIT HEAD OFFICE)
5) if bank head office dont help FINALLY TIME TO HIT RBI OMBUDSMAN (RBI ombudsman needs 30 days minimum escalation before in ISSUE ORIGINATED BANK or else RBI OMBUDSMAN WONT CONSIDER AS FAR AS I KNOW, ITS A RULE I HEARD)
6) wait with hope
RBI Ombudsman is last stage
These are infos I know
(someone please correct me if I am wrong)
I've already followed procedure and file complaint in cybercrime portal post which the details are forwarded to branch
@imkj040353 your post has incomplete details. Dimers are here not to re-tweet or like your tweet. Give complete details of date, platform, amount, relevant screenshots etc of fraud, then only any one can help you. Half baked info just to give mileage to your tweet don't serve any purpose in this forum.
Guess what we make ourselves available to every random reel out there on Instagram but it really needs a to z of something even if you have basic details for one to give it a nod. Can't control one's decision but it's upto you.
I've already followed everything and really fed-up reaching out to options. So really not interested in resolution as well in this stage. But fyi, if you can back track all the interlinked tweets and replies, you'd get that history of it. Hope you don't have that much time from your daily schedule 🤞🏻
If you have filed cyber crime report and have a tracking request with the bank on the issue, then the bank is bound to tell you what has happened by the end of 90days. Speaking from personal experience.
This is digital India, something usually happens if that's an explicit case.
I'm just hoping for the best. I know the bank manager and have frequent interaction but still he doesn't have any clue of this whatsoever.
The latest follow-up on my complaints till date. same has been updated in the tweet as well.
What else can you expect from a Vella bank called SBI. Agar koi private bank hota to ab tak problem resolve ho jaata. Lekin PSU lunch time bank hai. Chalta hai culture, there is no accountability and competence, clowns will also demand pension for being incompetent & unprofessional 
Here is the SBI Grievance Redressal Matrix https://www.sbi.co.in/documents/21077/0/GRIEVAN...
What's the case though? How did that fraudulent transaction occur? I am unable to find your initial correspondence with the SBI. Could you explain what specifically happened? Did you open a link?
![Fresh Fortune Chana dal 1kg and other items [location speciifc]](https://cdn1.desidime.com/topics/photos/1884462/medium/Screenshot2024-11-26at5.27.13PM.png?1732622473)
Report to RBI Omb first