(Resolved): courier Pickup issue
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I had to sent a package from Delhi to my Home. My father is shipper and I am receiver.
Due to job profile availability at home is before 8:30 AM and evening time is uncertain. So I asked Pickup boy to pickup before 8:30 A.M. but he denied directly.
I got OTP for confirmation that Shipment cannot be picked. I shared with him.
Now, In the evening around 8:00 P.M. , I asked him again to pickup till 9:00 A.M. as I convinced my father to delay for 30 Minutes, but he said No problem he can pickup the package in next 1 or 2 hours
I asked about OTP and confirmation message of pickup, he said after scanning the barcode i will get the message. So he came around 9:50 P.M. , took package from my father and I didn’t got any message.
So I called him again, he said he will update tomorrow in the morning itself and will call me.
Today morning I checked tracking it shows- “shipment not received from shipper”
I called him so many times but he doesn’t pickup the call.
1. It was mistake of mine 
that I believed him 
, (I believe him as he called in the morning and I got OTP for delay in pickup from Delhivery, so it was confirmed that he was a delhivery guy)
2. Package Main contents are- Trimmer, Bank Kit + other small items
What should I do?
Please tell, Delhivery Customer support number is not active and they may not help.
P.S.- Followup
For now customer support of delhivery acknowledged the issue,
mean while pick boy received the call and he has done the process from his side, as per his say
Still tracking the way bill- it shows pickup not done
and this is what I have told to delhivery cc
Seems, issue may get resolved by tomorrow
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The only thing you can do is wait for now
for what? Will he update the status correctly
Merey sey v otp lekey delivered mark kardiya, 3din sey ata pata nahi…
Otp system hi isliye banaya hua hai ki service ke bad dena hai.
Galti kiye to ab thoda dard saho
Hi, apologies for the inconvenience. Please share the AWB number with us so that we can help you out. Thanks.
Seems like delivery is already on DD
bhai THE DELHIVERY FRAUD pr pura essay likha h
@dastro If you don’t mind you can share the details with me . I have few contacts in delhivery on hub level
Thanks
For now customer support of delhivery acknowledged the issue,
mean while pick boy received the call and he has done the process from his side as per his say
Still tracking the way bill- it shows pickup not done
and this is what I have told to delhivery cc
Seems, issue may get resolved
delhivery twitter – complain on that
Thanks dimers for your help,
issue has been resolved now
it was technical problem and the data showing at my side is different and updated at their side was different- this caused confusion, now after talikng/emailing to many people issue got cleared.
I think according to their t&c we cannot ship these kind of documents , ATM cards, passports, medicines etc .
HDFC bank kit (means; Card/s and verification details?)
with SSN Logistics Private Limited🤦🏻♂
why?😕
did you check whether the person is a direct employee or just an agency contract with Delhivery?
either ways, contact the team leader or any respons8ble in-charge at the station or the main hub to enquire.
and for Godsakes; change the effin title.
this is not Delhivery fraud unless you coordinated with the customer support department (e-maip/ call centre) or at-least with the msin in-charge at the local station.
any person can commit anything on anybody’s behalf. but that does not mean that one holds the neck of such (unawares) person (or brand) in the guillotine.
if still working for Delhivery, maybe he will update tge scan later when he is at the backoffice.
otherwise you start e-mailing or calling Mohit Tandon, Ajith Pai or even Mr. Barua😛