[RESOLVED] Unable to get UPC
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Sent port sms from my Jio postpaid number and got the following reply:
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
I have negative balance in my postpaid account so there are no way any due is stopping me from getting UPC.
What could be the reason?
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and trying to dig deeper..
.. to date.. I have not been able to come to any 2-3 'confirmed' reason/s of operators doing so.
Although since it is postpaid and they often have some complimentary freebies (subscriptions) too
it might help to e-mail them.. or in the meantime.. break your head with some Haptik hired customer service associate, by dialing ☎️+9170188-99999📞.
For idea and airtel,upc can't be generated cause of data loan, just pay it(and don't use data) and try again within an hour
to make it easier to search by that keyword?
and
if a wiki could be added or the main comment updated,
then that too would help.
Maybe you're in family plan, check and confirm
you can also convert jio postpaid to prepaid on your own from jio app, if that is the reason you are porting out
I heard some rule got changed recently.. now after sending port out sms, we will get upc in 7 days not instantly.. any one have clear picture on it?
any idea on this ? I want to port out.. TIA
You must have more than 9 sims connection with your adhaar. Close unused sim first by visiting on tafcof. It will take around 3 moths.
Getting this same issue on my Airtel prepaid no. customer care informed to do rekyc again to solve it but t store person saying ekyc is already present in our system & no rekyc required
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yes