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twid pay not refunding for cancelled jiomart order

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Generous
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I had placed ₹355 order on Jiomart paid through Twid Pay using Paytm wallet but later cancelled the order. No refund received nor the they are reverting back on emails. What can be done now?

@guest_999 @getready @bikidas2060 @tappukepapa @kukdookoo @chota_chattri @kartikxxx
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Heart of Gold Heart of Gold
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Nothing can be done, either u eill get auto refund (with in 7 days) or u get that in jiomahacash wallet or u won't get anything at all. Cc is clueless, helpless, mindless so they won't help u. u may call them bytheway for your satisfaction.

Also twid has no support so dont expect anything from them.
Generous Generous
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That means my money = gone hushed open_mouth😲 sob sob sob sob sob sob it was showing ₹35 cashback while using that option thats why I used twid pay sob sob
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Mobile Guru Mobile Guru
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Never used TwidPay but you can try mailing them

support @ twidpay.com

Deal Cadet Deal Cadet
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How to check the balance in twid pay i have used this option while placing the order in jiomart can anyone help me
Deal Cadet Deal Cadet
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Go to twid pay website. You'll get the option to login.
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Comrade Comrade
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support_mb@ twidpay.com try this also. I also made a complaint about cashback for jiomart order. I asked where I will get cashback as there is no twidpay wallet for me. They send reply that there  technical team is looking why i did not received cashback.  
I was also thinking to avoide twidpay in future. Lets see what is the final outcome of my query.
Deal Hunter Deal Hunter
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Opromised 75 cashback..got nothing..it’s been more than 10 days

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Benevolent Benevolent
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merchant.twidpay.com/rewards Try login here u might see transaction history
Pro Community Angel Pro Community Angel
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Twid is worst in terms of customer care service
Cool Cool
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This will take atleast 7 days. If you get sooner feel lucky. Mine once took 14 days for full settlement.
Community Angel Community Angel
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Yes, you will get refund for sure. So relax but it may take between 7 to 14 days.
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Deal Hunter Deal Hunter
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Wait! As per their t&c they will credit the cashback after the return period. According to them the return period is 1 month from the date of purchase.

Deal Hunter Deal Hunter
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Fast cc revert in the history of mankind

https://cdn0.desidime.com/attachments/photos/807105/original/767BF870-F1ED-4F29-87A8-8D8623AF32D7.jpeg?1663668155

Finance Mentor Finance Mentor
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Have you got refund for Cancelled order.? How much time it taken? 

Generous Generous
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twid dont refund for cancelled orders. Jiomart purposefully cancel order paid with twid. I places couple of orders in jiomart with twid pay both cancelled.

Deal Newbie Deal Newbie
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I purchased through jiomart I got 20 rs off using coins ...in made order ..my money debited but order is failed...plz refund my money 

Deal Newbie Deal Newbie
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You got refund??

Deal Subedar Deal Subedar
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@PlaYITsmooTH Did you get the refund

My failed transaction refund on Jiomart is pending since 3rd Dec.

Deal Newbie Deal Newbie
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Twid pay frod hai paise refund nahi karti hai Maine irctc me ticket karaya fir cancel karne ke baad paise refund twid pay nahi Kiya frod aap hai ye 

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