think twice before buying vu tv
- 61002
- 24
-
- Last Comment
Do we buy large appliances like TV , fridge, washing machine for just 1-2 years nd they become zero?? Off course not ,so better buy brands like sony or samsung at least they have a good customer service when ur gadget stops although they too charge an amount but definitely it cannot be more than the product itself
- Sort By
Same happened with me after the warranty period over.My tv did not switched on when i called a customer care they told me they will charge 700 Visting charges and then will decide what is happening. A local repairmen came in 300 rps and checed and told me its dispaly board not working and should be replaced fully with 3000 INR. very much dissapointed. sucha cheaters
Same happened with my sony TV. they asked 26k for panel replacement. Also the engineer told me that now all LEDs have only 2 major part. If power supply is proper they diagnose that either motherboard or panel has gone.
My local repair shop person told me that don’t go for brand for basic model. If your are going for higher model than only choose brand. Else every brand is providing same material.
Mine also the same. I bought Vu 50: paid Rs. 50K in the year 2017. and it stopped working form last week.. Display Panal has to be replaced. When I logged a complaint to vu. They said you need to deposit Rs. 1500/- as visiting charges to their Bank Account then only they will send the engineer. i said thanks I have done a very big blunder in believing VU TV company. It works fine till warranty. then it won’t so never by this VU TV at all.. Poor customer care after sales service. … better you go for any local brands which is dam cheap. and can dump the same after two years if it goes stop working.
I had a Micromax non smart TV which worked perfectly, later I sold on OLX after 5 years. 
then I bought VU non smart TV and still its working from 5-6 years.
And one 24" LG TV stopped working, but I took it to the local market, where they repaired it for Rs.2k only. So guys, BRAND of TV, AC, washing machine, Refrigerator doesn’t matter. Once the warranty is over just take it to the nearest local repair shop, they will repair it normal cost.
VU tv is a big headache they only fool people by saying one of the best TV in market it means you will be running from pillar to post for services.
Within warranty they need my PAN Adhar, Invoice and wait till they verify. In my life for the first time Jee services are their agent and they wanted my KYC. As if they are one of the worlds most eminent company and is the best brand in the world.
I had to get free services and I had paid for additional warranty.
VU means no no boss even given free I will not take it.
same here from Jan 2016. Haven’t been able to get a 4K tv for such a long run of this HD Tv 😜
I guess some do have bad luck.
I suggest Don,t go with vu product because of my personal experience and loss of money I am giving this reply. They build quality was very poor and making non warrenty eventhough it was comes under warranty.
Companies In the name of profit generating
e-waste and polluting earth
I purchased Vu 50 inch LED in February -2018,it worked very well till 26/01/2023. We obseeved that video is disappearing the moment start palying TV, Vu technician visited and saying that display panel to be changed which cost is ₹20,000/-. Vu team saying that this spart not available and the present panel can't repaired. Finally, I am suggesting people not buy Vu TV by tempting with low price of this company Tvs
I am also facing same issue with VU 43 inch LED tv. seems vu products average working duration 2 years only.
Also, think thrice before buying oneplus tv.
Spare parts availability is a big issue and even after escalations it takes months.
Yes you are correct and all those who are reading. Please don't buy. This is a fake company and selling failed products. It works for only 1-2 years and then they ask you to pay the full price of it in the name of customer support.
sounds like 'on-demand obsolescence'. VU uses Hisense their OEM. If Hisense wants to push their sales by an extra 30%, its easy send the kill command to tv's just outside of warranty. Today this is easy to do since everything is smart, god knows what backdoors exist on our devices.
This has happened to me twice, first VU tv bought in May 2017, tv stopped working around June 2020 (2 months after warranty expired), VU engineer visits and suggests the display panel is faulty and offers upgraded replacement with a 4K VU tv for 30k. I got the new TV which busted in 2023 Sep (surprisingly 2months after the warranty expired).
Seems like someone has to take VU to the consumer court
Same happend to my lg 43 inch TV