Tata Cliq - Worst place to order goods!!! ***BEWARE***

Hi Guys,

Sharing one of my worst experience till date.

I had purchase Philips BT 3211/15 trimmer from Tatacliq website a day before yesterday. Today it got delivered but its not in a working condition. As usual, I tried returning the product in the app but to my shock there was no return option. I tried calling customer care and fought with their seniors also over call but as usual a standard dialogue “this product is non-returnable please connect with brand customer care”. I even tried raising the issue over twitter but again same reply of product is non returnable.

My only point is since this a manufacturing defect the seller should had replaced it. What if the seller has purposely sent me faulty product and now I have to unnecessarily run after service centre of brands.
Secondly, even after doing all this what i will get is a “REPAIRED” product and not a brand new sealed pack product. We all know life of an electronic product would drastically reduce once its opened.

I would never ever buy from Tata Cliq again !!!! No support at all !!!