Superpe no refund received

31°
Deal Subedar
nirmaltvd

Done transaction of 1014 at morning and 1015 at evening on 4-10-24

But after entering otp app crashed, amount deducted  no transaction showing in superpe.

Thought refund will come but transaction billed in SBI.

Contacted superpe via email they replied one agent will call.

Then nothing, emailed them again replied but no reply.

Contacted sbi but no transaction reference I'd, only sms showing transaction  is there.

Still nothing happened 

What to do for getting refund 

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Contact them .. it was happened once for me.. they dont refund or settle until complain.. i was also waiting for auto refund.. neither it was showing in app history

Deal Subedar Deal Subedar
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Waiting for refund but don't know why it is not automatically refunded as transactions failed 

Deal Major Deal Major
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Zepto refunded one payment which was done through superyes upi it has still not reversed back how much time it takes for upi reversal

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