Snapdeal Making Fool out of People with its Defected Products

I ordered Activa Pluto Mixer Grinder from Snapdeal. We are not a regular user of Mixer Grinder, first time when I used it there comes a very less amount of wire burning smell from it but I thought may be it is its first time it happens but when next time I used it, the wire burning smell was more with lots of smoke coming out of it. But till then the replacement period was over which was of only 7 days. I contacted Snapdeal for replacement as there are many such electronic kitchen appliances which people do not use on regular basis so I requested them for replacement as the products was sent defected by their end. But they denied and advised me to go to its brand customer service center to repair that damaged product delivered by them. After paying full amount including delivery charges they want me to spend extra money and time to repair the product. Other thing is that the Activa service center is in Delhi and I resides in Mumbai, so Snapdeal team wants me to go to Delhi to repair the damaged product.

I wrote a mail to Mr. Kunal Bahl regarding the same issue but no one wants to help customer at Snapdeal

#Snapdeal provides a pathetic service so better to go for other shopping sites than Snapdeal. #Boycottsnapdealproducts

Suborder Id: 27658326233
Placed on 19 Jul, 2018
Delivered On: 24 Jul, 2018
Raised issue on 6 Aug till now no solution