Smart Plug connection error - Device Validation failed
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Hello Dimers,
I recently ordered this smartplug to check power consumption of my electrical and electronic appliances (http://surl.li...fp)
It was delivered today and when I try to connect it shows the following message:
'Device Validation Failed - Home already exists for given device. New home cannot be created'
I tried installing Jio Smart Device software on multiple mobile phones, changed Wifi from 5 GHz 2.5 GHz, reset the smartplug multiple times but to no avail.
Do anyone here have any idea as to how I can make this work before I raise a ticket for replacement with amazon?
Thank you in advance for your replies.
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Thank you.
Yes, i did reset the plug.
I bought this as it is from a branded company as was selling for less! I guess I should have spent 100 more.
In same price portronics 16A is available.
Did you reset the plug manually (usually it is by pushing the power button for 30-40 seconds until the led light start blinking)? Seems like plug is used & was setup earlier by someone else. For future reference, buy wipro plug & use Smart Life - Smart Living app (from Volcano Technology Ltd) available in playstore to control it.