shoppingbazaar.co.in - Bad Experiences

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Shopping Friend
mraj146

review about shoppingbazaar.co.in

i had a bad experience with the above e-commerce website…
the website is ok for navigation and display of products…

but the payment and after service is the worse i have ever seen in my recent shopping…..

bought a coupon from one of the deals website….applied the coupon in the cart , but the cart doesn’t show you the final price….
selected the payment, but no credit card processing in their payment process… so selected debit card processing…..entered pin and the payment got processed and back to the site……
the confirmed order is not shown in my account details……. after getting a mail for ccavenue about the order,it is shown as ‘in process’ for a day.
Kept a mail to customer care regarding the same….. no reply from them….
after around 30 hrs ….got another mail saying the order is cancelled….with no reason……. again kept a mail to customer care…….but no reply about the same even after 24 hrs…..

so now the worse of all…when i went to check my balance statement for my debit card…. the card is blocked…..!!!!!!!!!!!!!!!!!!!!

this is the experience i had with the above website…. hope people will not get struck like me……

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Deal Cadet Deal Cadet
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I completely agree with the above review. My story goes like this. Bought their coupon from a website. Tried to use but the payment gateway failed. Send them a mail, got on chat with their executive after waiting for half an hour. After arguing a lot, their support called me, it was Sunday and he promised to look into the issue on Monday when he reaches office. No one responded on Monday. These people pulled down their support chat, the website(as of now) has no email address to talk to and no phone number to call to. 4 days later, pulled out their contact number from their whois record. After stating the whole story, they finally reactivated the voucher. Tried to purchase the same thing but now the site shows Rs 60 for shipping. So, the 8 GB pendrive that actually would have cost me Rs 204, I have to pay Rs 295 for it now.

People stay away from this site. I see no future for this website. Do get astonished if they reply “Our servers are migrating”. Seems like they are physically migrating the servers from another country to India or vice versa. I hope the migration gets over in next few days, it has already been 5 days.

Deal Cadet Deal Cadet
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And yes, pay Rs. 60 for shipping charges for a item that would be shipped for Rs. 20 by all leading national courier companies. I don’t know what these people are upto.

Helpful Helpful
Admin
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Thanks guys for the review.

We will keep this is mind whenever we promote their deals to front page.

Deal Cadet Deal Cadet
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Here is the story after that, purchased a 8 GB pen drive for Rs. 250 using the voucher. The transaction went smoothly, even I received a mail from CCAvenue regarding the successful deduction from by back account. And what happened next, received a mail from shoppingbazaar that they have cancelled the order without stating any reasons. They are not picking up their phone. I am really surprised, if these guys can’t afford selling things as cheap/economic as letsbuy.com, why do they issue such vouchers. I say it again “STAY AWAY FROM SHOPPINGBAZAAR.CO.IN”. They are a CHEAT.

Deal Newbie Deal Newbie
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@amitkssolanki DEAR YOU FORGOT TO MENTION HOW YOU BEHAVED WITH THEM ON THE PHONE AND THE REASON WE CANCELLED YOUR ORDER.We respect your image and don’t want to write anything regarding your behaviour over the phone,which was obviously not bearable.

Deal Newbie Deal Newbie
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@amitkssolanki DUDE IF WE WERE CHEAT WE WOULD NOT HAVE REFUNDED YOUR MONEY BY ANY MEANS BUT WE DID REFUNDED IT AT THE SAME TIME WE RECEIVED IT.We respect your public image and would always.

Deal Cadet Deal Cadet
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Great! now here they come. Advocating themselves and covering up your deeds. But the real truth is you can’t afford selling goods at prices at which your competitors are. You guys don’t have a customer care number or email on your website. You guys pulled off your customer support chat as you could not keep up with the support request which you were getting and are afraid of them. I gave you a suggestion/feedback/my experience with your website which your team leader took on as a personal offense. You people responded to me about customer ethics. First of all, I may not know what customer ethics are but any person with such a frustrated experience with your website would do the same. It is just two of us now. We would definitely increase if you guys keep on taking feedback as a means of personal revenge rather than improving the quality of your website. I would definitely would like to deal with you again if I find any positive reviews about your website. Lets us both see where you guys go. ;)

Deal Cadet Deal Cadet
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And you never notified me why you cancelled my order. It was just my follow up with you guys that you told me that because I talked to your team leader about the bad experience with your website, I guessed that your cancelled my order. You guys said that you don’t want to deal with me again. Customers are ever changing and you may have to deal with customer like me, better than me, worse than me. But since you don’t like truthful customers like me, you don’t want to deal with me. You only want to process orders which give you profit and reject those which don’t and just say “We don’t like you so would not deal with you. Here is all your money. Take it back. And be thankful to us or else we wouldn’t have refunded that too”.

Shopping Friend Shopping Friend
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@shopbazz…

if u say that u have cancelled amitkssolanki’s order , since he talked to u rudely….. [thats a bullshit reason actually]

then give me one small reason why you cancelled my order………… i kept 3 mails requesting you the status of the order and further mails after you cancelled the order…. not even a single reply to any of the mail…… you dont have professional ethics first of all….. and you are speaking about customers……

Deal Captain Deal Captain
Moderator
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Down with shoppingbazaar.co.in

Shopping Friend Shopping Friend
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After reading this review I will never even visit shoppingbazaar.co.in

If you cannot be professional in dealing with customers, then down with you shoppingbazaar.co.in!

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