SBI Unipay Transaction pending issue

106°
Deal Cadet
vasanth_ece

I paid my ICICI CC Bill in SBI Unipay after logging in. After entering the debit card details, i got the Transaction sucessfull message (not take the screenshot) and then it redirect to SBI Unipay site, but when it redirect back to SBIUnipay, getting the message, "Unable to verify the transaction".

Amount got debited, but i dont see the transaction status in Transaction History. Will this transaction success or failure? 

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Deal Lieutenant Deal Lieutenant
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as you logged in 

check your registered email , you have got the email of transaction from "[email protected]"

there you will have clarity

Deal Cadet Deal Cadet
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Haven't got any mail regarding the same.

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Brand Enthusiast Brand Enthusiast
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Same scene as OP, but did not post because it exposes my greediness 😛

Deal Cadet Deal Cadet
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What greediness is there to expose here,you are just asking your question?

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Brand Enthusiast Brand Enthusiast
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@vasanth_ece did you get your issue resolved or still waiting?

Deal Cadet Deal Cadet
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Still not resolved 

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Deal Newbie Deal Newbie
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refund aaye to update karna...same kal mere sath hua screenshot b nai liya maine

Deal Cadet Deal Cadet
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Amount refunded to source account 

Brand Enthusiast Brand Enthusiast
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Now summary time. 😀.

Did you pay using hdfc platinum debit card? If yes, did you check if you received 1% cashback. Because i received 1% cb yet transaction not successful and no refund and no credit to my icici credit card account since 7th sep,24

Brand Enthusiast Brand Enthusiast
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Just for those struggling i am copy pasting this. If i am not wrong, same user is dimer as well, just quoting him @shraaj , pardon me if not you, but very useful.

As quoted there source https://www.technofino.in/community/threads/sbi...

Here are the steps I took to get my refund quickly:


1. I took a screenshot of the SBI UNIPAY page, which showed that payment was debited. I sent an email to [email protected], [email protected], [email protected], and [email protected], attaching the screenshot. Luckily, only BBPS SBI responded to me within 11 minutes. They said that the refund would come in 3-5 working days.

2. I was not sure about this, so I also emailed the HDFC Classic Banking Desk and HDFC Support. I then emailed the Nodal Officer to inform both parties to reverse my refund back. Despite this, I was still not convinced, so I emailed [email protected]. I also copied [email protected] and blind copied [email protected] and [email protected].

3. After that, I tweeted on Twitter to the BBPS (Bharat Bill Payment Service) Page. They took some screenshots from me and said to wait for some time. Later on, the SBI Merchant email ID responded to me with a screenshot.

I made sure to email every possible contact with HDFC Bank, SBI, and BBPS to speed up the refund process.

Deal Cadet Deal Cadet
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Which means that we should stop using SBI unipay until this issue got resolved.

Jio finance is so smooth,but unfortunately they removed dc option.

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