[Solved] SBI net banking weird problem

call customer care 1800112211 and ask whether it is activated or not.. i doubt it is activated.

Called customer care they are helpless it is activated because i am able to login which was not possible before 24 hours

It is asking alphanumeric but my kit number is only numeric

Strange problem

will tell u tomorrow after asking sbi ppl . as far as i remember kit no was not numerical only in my case. it was weird combi of num/alpha/&chars..

I think I know why it’s happening.
First tell me have you received any SMS from SBI that contains your net banking username?

PENGUIN TIWARI wrote:

will tell u tomorrow after asking sbi ppl . as far as i remember kit no was not numerical only in my case. it was weird combi of num/alpha/&chars..

Ok bro please do the needful and help me even branch officer shown me kit number in their system too that is only numerical as it is printed on the kit they don’t know much about netbanking how to obtain that alphanumeric numeric number starting with an alphabet

Paani wrote:

I think I know why it’s happening.
First tell me have you received any SMS from SBI that contains your net banking username?

No I just got kit from branch containing username and password
please reply bro Am I missing anything ?

You got to approach your branch only as they have one person who handles net-banking. He will do it for you right away. I faced difficulties twice and that person helped me quickly.

pankajsaini wrote:

You got to approach your branch as they have one person who handles net-banking. He will do it for you right away.

Bhai already approached all persons in branch even branch manager and the person who activates netbanking even he said i never used SBI netbanking only activated for customers so i have no idea about that

Bhai main ek kaam karta hu. Mera netbaking wala number check karke batatu. Within 30 minutes I will PM you whether its numeric or alpha-numeric.

drupal wrote:

Paani wrote:

I think I know why it’s happening.
First tell me have you received any SMS from SBI that contains your net banking username?

No I just got kit from branch containing username and password
please reply bro Am I missing anything ?

kit problem happens, its not new. neither toll free nor bank’s unknowledged staff can help. instead of going into loops just go to your branch and meet the manager and tell him about problem in activating your netbanking due to error in kit number. he’ll either tell you about techie assigned for branch to meet or call (generally stay in main branch of city) or issue a new kit number.

rest of the guys guessing, a kit number is assigned to passeord given at time of netbanking activation and is give in person to account holder in branch and number is noted in tegister of bank. that password is activated on sbi software by feeding kit number. other banks send password at home while sbi gives in branch and since they issue many passwords everyday for a city they issue envelope number each for every envelope known as kit.

Oh, my! Is it that messy? I activated netbanking just 3 months back and it was as smooth as that. Will ask my friends and let you know if I get any suggestion in this regard.

My net banking was activated at a 4G speed.. within 30 mins… went to the branch and they helped me activate it 30 mins… nvr seen such quick service from any bank.. and best part its a zero balance account

strange problem ,just now i checked my net banking kit

KIT No 11digit alphabetic followed by 10numbers ex : P1231234561

user id is only in NUMBERS

password is in Alphabetic

these may be problems for this

1) kit not activated / not attached to ur account

2) may be problem in ur kit

go and ask ur branch manager to replace kit

drupal wrote:

I have applied for SBI net banking got a kit from branch username and password activated after 24 hours
but when I am trying to login it is asking to enter new desired username and kit number in next page but after clicking next I am getting this error Invalid kit number. Please note that the PP Kit Number is alpha-numeric and starts with an alphabet. Please verify your Kit Number and try again
While kit number printed on my kit are only numerical 10 numbers
If any SBI netbanking user can help me i would appreciate there are many specialist also like bohra bhai please help brothers branch is also not able to help

i’m working in State Bank Group
1.Yes, kit no. contains alphanumeric(e.g L021416555)
2.Most of the time Kit gets activated within 36-48 hours
even if the problem persists the main reason is that PP kit is not linked to your A/c

Try this once
enter kit number which u vl see outside of ur kit

Out side
Kit Number (Not Needed to u)
Packet No (Not Needed to u)
Circle Code (Not Needed to u)
Serial Code (Not Needed to u)
Serial Number (Not Needed to u)

satishfactory20 wrote:

drupal wrote:

I have applied for SBI net banking got a kit from branch username and password activated after 24 hours
but when I am trying to login it is asking to enter new desired username and kit number in next page but after clicking next I am getting this error Invalid kit number. Please note that the PP Kit Number is alpha-numeric and starts with an alphabet. Please verify your Kit Number and try again
While kit number printed on my kit are only numerical 10 numbers
If any SBI netbanking user can help me i would appreciate there are many specialist also like bohra bhai please help brothers branch is also not able to help

i’m working in State Bank Group
1.Yes, kit no. contains alphanumeric(e.g L021416555)
2.Most of the time Kit gets activated within 36-48 hours
even if the problem persists the main reason is that PP kit is not linked to your A/c

@Venkat bro I am entering the same kit number it looks same from outside and inside ‘no alphabets’ if I enter alphabets of my own then it also not gonna work as only numerical kit is updated in sbi system

drupal wrote:

@Venkat bro I am entering the same kit number it looks same from outside and inside ‘no alphabets’ if I alphabets of my then it also not gonna work as only numerical kit is updated in sbi system

whats ur packet number ? , it should be first 5digits of kit no

check pic in my above post bro its clearly showing alphabet in starting , if u doesn’t hav one alphabetic then kit must be fault

First 5 Digits are same as packet number but no alphabet in starting
Should I have to ask them to check other kits if others too are same then what?

satishfactory20 wrote:
i’m working in State Bank Group
1.Yes, kit no. contains alphanumeric(e.g L021416555)
2.Most of the time Kit gets activated within 36-48 hours
even if the problem persists the main reason is that PP kit is not linked to your A/c

Thanks bro
since my my kit have no alphabet in starting what should i have to do ?
Should I request for another kit?
Could you please PM me any higher officials number or mail address related to netbanking
thanks

drupal wrote:

First 5 Digits are same as packet number but no alphabet in starting
Should I have to ask them to check other kits if others too are same then what?

hmm seems strange problem , if ’m nt wrong SBI supplied kits without alphabets before 2010 , so may be u received an old kit, 2mrw vl contact SBI official nd let u knw , if possible go and ask ur bank officials to show u other kits if there is no alphabet in starting ask them hav any1 faced these kind a problem in ur branch , is ur branch rural/sesi urban ?

Banking Kit No. D921606384
Packet No. D9216
Circle No. 06
Serial No. 38

sagarr wrote:

My net banking was activated at a 4G speed.. within 30 mins… went to the branch and they helped me activate it 30 mins… nvr seen such quick service from any bank.. and best part its a zero balance account

I also got preactivated netbanking with my zero balance hdfc account..yipee….

i also had the same problem .. i don’t know what i did but i didn’t had to go the bank

@drupal i remeber it now .. my first letter of kit no was an alphabet L it was in small l so it looked like 1 and i was entering 1 again and again . what is your kit no 1st alphabet . it is definitely a letter and not a no… maybe a alphabet that looks like a number so check it again.. ttheproblem is there itself

no bro my kit starts with 999 so no possibility of alphabet

@venkat bro Very few People may use net banking they said such problem not reported before

Hey Pal ! I just did check & found that my user id is numeric n user pass is alphabatic. Later we have to change them after first login.