SBI Debit Card Blocked, What do to next?

281°
Deal Colonel
quantum

Tonight, doing a transaction on Pockets App with SBI Debit Card.
Transaction failed but got call after a minute if I did txn!! I cut off the call as can't select 1 (thought it'll deduct, and it'll take 7-10 BD to revert)
.
Got message that your card is blocked is due to suspicious txn. Contact home branch.
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Now, unable to apply Card due to this problem https://www.desidime.com/deals/how-to-apply-ioc... as one card was blocked during mandatory chip transition, one lost and one yesterday.

Already contacted Customer Care. They said offline mode only.

Screenshot20240112-012250Chrome

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Questions

  • Is there is any way to get DC without visiting branch?
  • If yes, Rupay Platinum Card is available to apply online? Which one will best?

TIA for inputs.

Top Comments
Finance Mentor Finance Mentor
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Debit card always auto unblock after 24-48hrs or just use one time on SBI ATM and card will unblocked.

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Hunk Hunk
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You Just need to call the customer care bro when it got blocked. Happen all the time with their credit cards.

Deal Colonel Deal Colonel
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Debit Card 

200w1

Deal Cadet Deal Cadet
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You'll need to submit a written application at the branch. It'll take 5 mins for them to do.

Deal Colonel Deal Colonel
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Before March, I'm afraid this [Offline method] can't be done. {Far/away from home}

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Finance Mentor Finance Mentor
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Debit card always auto unblock after 24-48hrs or just use one time on SBI ATM and card will unblocked.

Deal Colonel Deal Colonel
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Okay, will wait. But status in app shows blocked, I don't have hope.

This was the message.

"Your SBI Debit Card ending with is blocked due to suspicious transactions observed. Please contact your home branch."

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Savings Mentor Savings Mentor
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RuPay Platinum not available for SBI online. Branch visit must for RuPay Platinum and even that the IOCL one is generated only under certain weird conditions, otherwise their system gives error: Here solution - How to change SBI RuPay JCB Platinum to IndianOIL RuPay Platinum debit card | DesiDime

Have you tried unblocking existing cards via YONO Lite or YONO or netbanking (try all 3). Otherwise I guess branch visit is required if unblocking via any of these 3 doesn't work.

If branch is too far, just block all the existing cards permanently and you can generate a new virtual one also from YONO app if physical card not required.

Deal Colonel Deal Colonel
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Rupay IOCL is showing in dashboard but can't able to request as above reasons mentioned. 
Now, activated virtual Card, this weird thing is coming up. How card can be expired if you is above 2026.?

Screenshot20240112-063518Amazon

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Budding Star Budding Star
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You must discuss it with sbi support team at branch.

Deal Colonel Deal Colonel
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Already did, mentioned in my post also

Q5fOvw

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Finance Mentor Finance Mentor
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Card is temporary blocked, isko permanent block karne pe kyun tule hue ho 😀😀

Pro Entertainer Pro Entertainer
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PERMANENTLY close your cards. Option is there in that card sexion. I repeat Permanently. 

And fook yono app🥰

One of the Shittiest app ever built.

Net banking you can get another debit card but rupay PLATINUM not available. 

Deal Cadet Deal Cadet
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Same here called cc they said fill complaint offline in branch lol

I'll reapply new card via netbanking if need but debit card nowdays useless 

Deal Newbie Deal Newbie
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Yes, you can apply for an SBI Debit Card online through the official SBI website or mobile app. Check the available options, and if the Rupay Platinum Card is offered online, it can be a convenient choice.

Deal Subedar Deal Subedar
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.

Coupon Connoisseur Coupon Connoisseur
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similar situation , card got temporarily blocked while doing credit card payment via Mobikwik 

@Knight11 , in OTP message merchant was "OneMobikwikSystemPLt"  but in declined message merchant mentioned was OMBIZKCY , got blocked after 30 mins.

@quantum  - did it get unlocked for you, not possible to visit branch at the moment any other ways to unblock?

Also payment via Unipay portal using HDFC DC failed but money got deduced first tried with 100 went thru fine and tried 8k got failed 😒

Deal Colonel Deal Colonel
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Your SBI Debit Card ending with **** is blocked due to suspicious transactions observed. Please contact your home branch.

If you got this SMS or via email, no other way except visiting branch afaik. I applied for Virtual DC after that

Now using that only.

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