Robbers in disguise

I had ordered an Automatic Gas Stove from SNAPDEAL Order ID: 19097569092.but I received a Manual and a Damaged product was delivered, as I put a request for return and refund there was Dropbox with only One option so I selected the wrong product requested . However I have not yet received the refund. Stop forcing Non ISI Cheap products on consumers, and still shows up on your site, Cheating done by your quality Staff, and wrong information still put up on your site…