Refund not received its been 2 month

Recently before 2 months on march i ordered a flipflop from ajio and the payment was done through card and my order was automatically cancelled and its been 2 months i didnot received my refund no proper response from ajio team no updates no replies I received after my several emails to them …..really disgusting response even the grievance officers are useless they asked me the bank statement issued by bank even after sending that there is no response no reply nothing