Refund not received

I am writing to express my concern regarding a refund that has been pending for a considerable period of time. Despite multiple follow-ups and calls to your customer service, there has been no progress or resolution on the matter.

Below are the details of the transaction:

Order ID: IN24091717092242209696 & IN24091717043843887318
Refund Amount:1745
Date of Refund Request:6th sept-2024
Date of Product Return: 6th sept-2024